223 reviews
151 Scurfield Blvd., , MB R3Y 1L6
#compassionateCare#exoticPetExpertise#avianAndReptileSpecialists+14
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the compassionate, professional team and vets who take time to explain diagnoses and treatment options clearly. Many reported prompt access for urgent issues and even same‑day bookings, with smooth surgical outcomes (including life‑saving procedures) and thoughtful follow‑ups. Several highlighted skill with exotic pets—especially rabbits, rats and small mammals—as well as kind, respectful end‑of‑life and in‑home euthanasia care. The clinic environment was frequently described as clean and comfortable.
💬Common Feedback & Suggestions
A minority of reviewers reported concerns about pricing, citing unexpected fees, perceived upselling, or expensive tests they felt were unnecessary. Some experienced inconsistent communication or front‑desk manner, long waits in exam rooms, or pets being taken to the back without explanation. There were mixed experiences with reptiles in particular, including reports of rough handling or misdiagnosis, and a few accounts of post‑operative or medication complications. A couple of owners mentioned limited payment flexibility, difficulties with records or medication availability, and aftercare options (e.g., ashes) not being clearly discussed.
🏥Clinic Specialties
- Exotic small‑mammal medicine and surgery (rabbits, rats, hamsters)
- Avian care (budgies, parrots, lovebirds)
- Soft‑tissue surgery including spay/neuter and bladder stone removal
- Emergency and same‑day appointments
- In‑home euthanasia and end‑of‑life care
- Dentistry and dental procedures
🏷️Keywords
#compassionateCare#clearCommunication#sameDayAppointments#emergencyCare#thoroughExplanations#exoticPetExpertise#smallMammalCare#avianCare#endOfLifeSupport#cleanFacility#fairPricing#perceivedUpselling#rudeReception#longWaits#roughHandlingConcerns#misdiagnoses
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemized estimate and discuss lower‑cost alternatives before tests or procedures to manage expenses.
- If you have a reptile, confirm the vet’s approach and handling experience up front, and voice any handling preferences.
- Request that staff explain when and why your pet may be taken to the back, and ask for updates if wait times run long.
- For euthanasia or aftercare, discuss preferences in advance (home visit, urn/memorial options) to avoid misunderstandings.
- Bring prior medical records and current medications, and confirm whether any prescribed drugs are in stock or where to fill them.
Contact
Opening Hours
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Last updated: August 5, 2026