4.0
248 reviews
2355 McGillivray Blvd #110, , MB R3Y 0A1
#compassionateCare#clearCommunication#sameDayAppointments+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, patient-centred care from reception through to the vets. Many highlighted strong expertise with exotic species—birds, reptiles (including turtles, lizards, and snakes), and small mammals like rabbits and guinea pigs—along with thorough explanations, clear recommendations, and caring follow‑ups. Reviewers also noted the team’s ability to accommodate emergencies and same‑day appointments, and several credited the vets with successful outcomes after serious illness, surgery, or trauma.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few owners raised concerns about costs or exam‑fee policies (e.g., rechecks/refills), and one reported a misdiagnosis and poor value for money. There were occasional mentions of administrative or policy frustrations (such as prescription diet rules) and rare notes about waits. Overall, critiques were isolated compared with the volume of strong endorsements.
🏥Clinic Specialties
- Exotic and avian medicine
- Reptile and turtle care
- Rabbit and small‑mammal medicine
- Avian and small‑pet surgery
- Emergency and same‑day appointments
- End‑of‑life and euthanasia support
🏷️Keywords
#compassionateCare#exoticPetExpertise#avianAndReptileSpecialists#smallMammalVets#thoroughExplanations#clearCommunication#sameDayAppointments#emergencyAccommodations#transparentPricing#fairPricing#followUpCalls#supportiveEndOfLife#friendlyFrontDesk#highlyRecommended#worthTheDrive#strictPrescriptionPolicy#occasionalWaits
Overall Ratings
🐾Tips for Pet Owners
- If you have an exotic pet (bird, reptile, rabbit, or small mammal), mention the species when booking—this clinic has vets who focus on these patients and fills up quickly.
- For urgent concerns, call as early as possible; many reviewers were offered same‑day or immediate appointments.
- Bring previous medical records and a clear timeline of symptoms to help the team diagnose efficiently and explain options.
- Discuss estimates and exam‑fee expectations up front; reviewers noted the clinic is transparent about pricing.
- Prescription diets and some refills may require current authorization or a re‑exam—plan ahead to avoid delays.
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Last updated: August 5, 2026