What owners report about visiting
3 community reports|3/5 details added|Updated 8/17
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting over 30 minutes last time — we suggest allowing extra time.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, professional team and their calm handling of stressful emergencies. Reviewers highlighted clear explanations, transparent quotes, and frequent updates during hospital stays, with some being allowed to visit their pets. Many accounts credit the vets with accurate diagnosis and successful treatments or surgeries, from toxic ingestions and urinary blockages to orthopaedic procedures. The staff’s kindness during end‑of‑life care was repeatedly mentioned as exceptional.
💬Common Feedback & Suggestions
Most critical feedback concerned long waits—sometimes several hours—especially during busy periods, though many noted triage prioritization of the sickest pets. A few reviewers reported lapses in communication or follow‑up (e.g., delayed updates, missing records) and felt some exams were rushed or options not fully offered. Pricing drew mixed reactions: while many found costs fair and well‑explained for emergency care, others felt fees were high or perceived pressure toward more expensive choices. Overall sentiment was strongly positive, with these issues raised by a minority.
🏥Clinic Specialties
- 24/7 emergency and critical care
- Orthopedic surgery (TPLO, CCL, luxating patella)
- Toxic ingestion and poison management
- Feline urinary blockages and urinary emergencies
- Ophthalmic surgery (enucleation)
- Rehabilitation and physiotherapy
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to describe the emergency; staff often triage by severity and can advise on whether to come immediately and what to expect.
- Plan for possible wait times during peak or overnight hours—bring water, a blanket/carrier liner, and phone chargers.
- Ask for an itemized estimate and discuss necessary versus optional tests; reviewers noted clear quotes and willingness to explain options.
- If your pet is hospitalized, request update frequency and visiting options—many owners received regular calls and were able to visit.
- Let the team know if your pet is reactive or anxious; multiple reviewers found the staff accommodating with quiet spaces and gentle handling.
Contact
Opening Hours
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
