218 reviews
9056 RR 20, Smithville, ON L0R 2A0
#compassionateCare#straightforwardAdvice#affordablePricing+13
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets (often mentioning Dr. Adele and team) as highly knowledgeable, compassionate, and gentle with pets, including anxious animals and young puppies/kittens. Many noted clear, thorough explanations and follow-up care, and several cited excellent outcomes from urgent situations, including life‑saving surgery and prompt wound care. Reviewers also appreciated short waits and being squeezed in for emergencies or last‑minute needs, with many loyal clients returning for years.
💬Common Feedback & Suggestions
While most feedback is positive, a recurring concern is receptionist demeanour on the phone, with several reviewers describing interactions as rude or unhelpful. A few reported booking challenges—difficulty getting in with a preferred vet or times when new clients weren’t accepted—and policies like not selling food to non‑clients or declining euthanasia for non‑regulars frustrated some. There were isolated critiques of a newer vet’s communication/confidence and one instance of poor phone triage, alongside mixed views on pricing (some found it reasonable, one called it overpriced). Cleanliness isn’t frequently mentioned, but no specific hygiene issues were raised.
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue surgery and foreign‑body removal
- Trauma and wound care
- Preventive care and vaccinations
- End‑of‑life and euthanasia services
- Behaviour and allergy management
🏷️Keywords
#compassionateCare#knowledgeableVets#gentleWithPets#thoroughExplanations#friendlyStaff#emergencyAccommodations#shortWaitTimes#supportiveDuringEuthanasia#longtimeClients#clearCommunication#receptionistRudeness#bookingChallenges#newClientLimitations#policyConcerns#pricingMixed#reasonableRatesForSome
Overall Ratings
🐾Tips for Pet Owners
- Book early if you want a specific vet or time—reviews mention periods of high demand and times when new clients weren’t accepted.
- For urgent issues, call ahead the same day; multiple reviewers were squeezed in for emergencies and last‑minute appointments, even on weekends.
- If you’re cost‑sensitive, request detailed estimates and discuss options up front—most found pricing fair, but one reviewer felt costs were high.
- If you prefer in‑depth discussion, ask for it at booking; many praised clear explanations, while a few reported communication issues with a newer vet.
- If facing end‑of‑life decisions, let the team know your needs—they were repeatedly described as compassionate and accommodating during euthanasia.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Smithville Animal Hospital is located at 6414 Smithville Rd, Smithville, ON L0R 2A0, in West Lincoln. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for nearby bus routes. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
Smithville Animal Hospital's current opening hours were not provided, so call ahead to confirm before visiting. This is especially important for same-day, urgent, or weekend needs.
You can contact Smithville Animal Hospital by phone at (905) 957-3378. Calling is the best option for confirming hours, appointment availability, and urgent-care instructions.
To book an appointment at Smithville Animal Hospital, call the clinic and ask about the next available visit. Reviews mention periods of high demand and booking challenges, so book early if you want a specific veterinarian or appointment time.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or surgery, ask for an itemized written estimate before treatment. After-hours or urgent-care fees are typically higher when emergency support is available. Pet insurance and third-party payment-plan options exist in Canada, but you should confirm directly what applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, and ask whether pet-insurance direct claims or third-party payment plans are available for your situation.
Smithville Animal Hospital is associated in reviews with emergency and urgent care, including same-day accommodation, wound care, trauma cases, and urgent surgery. For any emergency or after-hours concern, call ahead first so the team can confirm availability and direct you appropriately.
Street parking is typically available near Smithville Animal Hospital, and no nearby paid parking lot was found in the provided parking data. Check local signage for time limits, restrictions, or winter parking rules before your appointment.
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Last updated: July 28, 2026