Brimley-Lawrence Animal Clinic

📊 **Overall Ratings** - Medical Expertise: 70% satisfied - Service Attitude: 76% satisfied - Convenience: 60% satisfied - Pricing: 81% satisfied - Cleanliness: 80% satisfied - Recommendability: 77% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and staff for being kind, compassionate and thorough, especially around difficult end‑of‑life decisions. Many long‑time clients say care is knowledgeable and not pushy, with reasonable, upfront pricing and helpful follow‑ups. Several noted they were accommodated for same‑day or urgent visits and appreciated the clinic’s generally clean, well‑kept environment. 💬 **Common Feedback & Suggestions** Common concerns include long waits and appointment management issues, with some visits running over an hour past the scheduled time. A number of reviewers reported front‑desk professionalism and communication gaps, plus isolated but serious complaints about misdiagnosis, medication dosing errors, and one poor surgical outcome. A minority felt costs or testing recommendations were excessive or money‑driven, and there were operational hiccups like closing early, lost records, difficulty parking, and not having certain emergency medications on hand. While most feedback is positive, these points came up often enough to note. 🏥 **Clinic Specialties** - Compassionate euthanasia and aftercare - Spay/neuter surgeries - Vaccinations and preventive care - Same-day and urgent appointments - Affordable general veterinary care 🏷️ **Tags** #compassionateCare #fairPricing #friendlyStaff #longTermClients #sameDayAppointments #euthanasiaSupport #notPushyWithTests #longWaits #frontDeskIssues #communicationGaps #cleanFacility #parkingChallenges #recordKeepingIssues #followUpCare #misdiagnosisClaims #unexpectedCharges 🐾 **Tips for Pet Owners** - Book with extra time in mind; waits can run long even with appointments. - Call ahead to confirm hours and that specific services/medications (e.g., to induce vomiting) are available the day you come. - Request a written estimate and discuss budget‑friendly options before proceeding; reviewers note the clinic is generally reasonable and open to options. - Bring pets secured in a carrier or on leash—the lobby can be busy and there was at least one incident with an uncrated cat. - If picking up prescriptions, verify the pickup time and double‑check dosing before you leave.