Silver Star Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the vet’s experience and no‑nonsense clinical judgement, with multiple reports of pets recovering after accurate, timely diagnoses and treatments when other clinics were costlier or less helpful. Many highlighted affordable pricing compared with emergency hospitals, quick appointments or same‑day fit‑ins, and efficient visits. Staff were often described as kind and patient, and several reviews appreciated convenient communication (including via WeChat) and help with international travel paperwork. Successful spay/neuter outcomes, including a laser option with fast healing, were also mentioned.

💬Common Feedback & Suggestions

Reviews are mixed, with recurring concerns about rushed appointments, limited follow‑up, and communication issues (including language barriers and a sometimes harsh or curt tone). Several owners reported billing surprises, add‑ons, exam fees during vaccine visits, a credit‑card surcharge, and charges they felt were inaccurate or not well explained. Cleanliness drew repeated criticism for odours and untidy rooms, and a few accounts alleged misdiagnoses, rough handling, surgical/aftercare issues, or poor boarding experiences. While many loyal clients recommend the clinic, others advise avoiding it due to these issues.

🏥Clinic Specialties

  • Spay/neuter surgeries (including laser option)
  • Vaccinations and preventative care
  • Dental extractions under anaesthesia
  • Soft‑tissue mass removal and minor surgeries
  • Urinary tract issues and blockage management
  • International travel certificates and paperwork

🏷️Keywords

#experiencedVet#affordablePricing#fastService#walkInFriendly#wechatCommunication#caringStaff#lifeSavingCases#rushedAppointments#languageBarriers#unclearBilling#pricingDisputes#creditCardSurcharge#cleanlinessConcerns#strongOdour#mixedReviews#surgicalServices

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead and arrive with a written list of questions—visits can be fast and you may need to be proactive to get all the details you want.
  • Request an itemized estimate before treatment and confirm what’s included to avoid surprise add‑ons or exam fees during vaccine visits.
  • Ask about payment options in advance; some reviewers reported a credit‑card surcharge.
  • If you’re sensitive to smells or facility appearance, consider scheduling earlier in the day and minimize time in waiting areas.
  • Use WeChat or phone to follow up on results and post‑visit questions—many reviewers found this the most convenient way to reach staff.
📊 **Overall Ratings** - Medical Expertise: 66% satisfied - Service Attitude: 71% satisfied - Convenience: 86% satisfied - Pricing: 60% satisfied - Cleanliness: 25% satisfied - Recommendability: 68% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the vet’s experience and no‑nonsense clinical judgement, with multiple reports of pets recovering after accurate, timely diagnoses and treatments when other clinics were costlier or less helpful. Many highlighted affordable pricing compared with emergency hospitals, quick appointments or same‑day fit‑ins, and efficient visits. Staff were often described as kind and patient, and several reviews appreciated convenient communication (including via WeChat) and help with international travel paperwork. Successful spay/neuter outcomes, including a laser option with fast healing, were also mentioned. 💬 **Common Feedback & Suggestions** Reviews are mixed, with recurring concerns about rushed appointments, limited follow‑up, and communication issues (including language barriers and a sometimes harsh or curt tone). Several owners reported billing surprises, add‑ons, exam fees during vaccine visits, a credit‑card surcharge, and charges they felt were inaccurate or not well explained. Cleanliness drew repeated criticism for odours and untidy rooms, and a few accounts alleged misdiagnoses, rough handling, surgical/aftercare issues, or poor boarding experiences. While many loyal clients recommend the clinic, others advise avoiding it due to these issues. 🏥 **Clinic Specialties** - Spay/neuter surgeries (including laser option) - Vaccinations and preventative care - Dental extractions under anaesthesia - Soft‑tissue mass removal and minor surgeries - Urinary tract issues and blockage management - International travel certificates and paperwork 🏷️ **Tags** #experiencedVet #affordablePricing #fastService #walkInFriendly #wechatCommunication #caringStaff #lifeSavingCases #rushedAppointments #languageBarriers #unclearBilling #pricingDisputes #creditCardSurcharge #cleanlinessConcerns #strongOdour #mixedReviews #surgicalServices 🐾 **Tips for Pet Owners** - Book ahead and arrive with a written list of questions—visits can be fast and you may need to be proactive to get all the details you want. - Request an itemized estimate before treatment and confirm what’s included to avoid surprise add‑ons or exam fees during vaccine visits. - Ask about payment options in advance; some reviewers reported a credit‑card surcharge. - If you’re sensitive to smells or facility appearance, consider scheduling earlier in the day and minimize time in waiting areas. - Use WeChat or phone to follow up on results and post‑visit questions—many reviewers found this the most convenient way to reach staff.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(416) 332-8987
Official website
mysilverstarvet.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

633 Silver Star Blvd #123, Scarborough, ON M1V 5N1

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Parking

Milliken GO Station Parking

360m
39 Redlea Ave, Scarborough, ON L6G 1A5, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Silver Star Animal Hospital is located at 633 Silver Star Blvd #123, Scarborough, ON M1V 5N1 in Toronto. The closest public transport option listed is Milliken GO, a train station about a 4-minute walk away; Milliken GO Station Parking is also nearby, about a 5-minute walk from the clinic.

Silver Star Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if you need a same-day visit or are planning around public transit or parking.

You can contact Silver Star Animal Hospital by phone at (416) 332-8987. Some reviewers also mentioned convenient communication through WeChat, but availability should be confirmed directly with the clinic.

To book an appointment at Silver Star Animal Hospital, call the clinic to enquire about available times and whether same-day fit-ins are possible. Reviews mention quick appointments and walk-in-friendly service, but pet owners should confirm current booking procedures before going.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government fee schedule; OHIP and provincial health insurance do not cover pets. Call the clinic for a current quote, and for vaccines, dental work, surgery, or other procedures, ask for an itemized written estimate in advance; pet insurance and third-party payment-plan options may exist generally in Canada, but confirm any options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but you should call ahead to confirm Silver Star Animal Hospital's current payment methods. Reviewers reported concerns about billing clarity and a possible credit-card surcharge, so it is sensible to ask about fees, deposits, and accepted payment types before treatment.

Silver Star Animal Hospital is associated with spay/neuter surgeries, including a laser option, vaccinations and preventative care, dental extractions under anaesthesia, soft-tissue mass removal and minor surgeries, urinary tract issues and blockage management, and international travel certificates and paperwork. Ask the clinic directly which services are currently available for your pet's needs.

Pet owner feedback for Silver Star Animal Hospital is mixed. Reviews praise the vet's experience, practical clinical judgement, affordable pricing compared with emergency hospitals, fast service, caring staff, and help with travel paperwork, while common concerns include rushed visits, limited follow-up, communication issues, unclear billing, cleanliness concerns, and some reported surgical or aftercare problems.

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Last updated: July 28, 2026