Dundas West Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the compassionate, patient team who take time to explain diagnoses, outline options, and follow up after visits. Many cited excellent outcomes in both routine and complex cases (from neuters and wound care to rare conditions, diabetes management, and end‑of‑life support), as well as rapid help in urgent situations. Reviewers also appreciated the modern, clean facilities, a dedicated cat space, and thoughtful handling of anxious pets.

💬Common Feedback & Suggestions

While most feedback is very positive, several reviewers felt prices are high or have increased, with some perceiving upselling of vaccines or add‑ons and a few billing/quote discrepancies (though some were later corrected). A handful mentioned front‑desk or policy frustrations, such as being turned away near closing, a medication pickup blocked during inventory, or difficulty accessing the website. There were isolated reports of misdiagnosis or needing multiple visits for answers, and a few noted inconsistent continuity when seeing different vets.

🏥Clinic Specialties

  • Feline medicine and cat-only facility
  • Acupuncture
  • Surgery and soft-tissue procedures
  • Emergency and urgent care
  • Chronic disease management (diabetes, GI, allergies)
  • Pet travel paperwork and certificates

🏷️Keywords

#compassionateCare#patientWithAnxiousPets#clearCommunication#followUpCalls#sameDayAppointments#thoroughDiagnostics#catOnlyFacility#acupunctureAvailable#transparentEstimates#priceyForSome#upsellingConcerns#billingDisputesResolved#emergencyCare#modernCleanClinic#longTimeClients#occasionalMisdiagnosis#frontDeskMixed

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written estimate and discuss all options (including vaccine plans) up front to avoid surprise costs.
  • Book ahead when you can; for urgent issues, call early as same‑day appointments are often available, and avoid arriving close to closing for emergencies.
  • For nervous pets, request low‑stress handling and, for cats, the cat‑only space; consider asking about pre‑visit anxiety medication.
  • Confirm policies that could affect your bill (e.g., exam fees when switching clinics) and check medication pickup times to avoid inventory closures.
  • Bring prior records and share your pet’s full history—reviewers found the team thorough, communicative, and proactive with follow‑ups.
📊 **Overall Ratings** - Medical Expertise: 89% satisfied - Service Attitude: 88% satisfied - Convenience: 82% satisfied - Pricing: 64% satisfied - Cleanliness: 93% satisfied - Recommendability: 91% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the compassionate, patient team who take time to explain diagnoses, outline options, and follow up after visits. Many cited excellent outcomes in both routine and complex cases (from neuters and wound care to rare conditions, diabetes management, and end‑of‑life support), as well as rapid help in urgent situations. Reviewers also appreciated the modern, clean facilities, a dedicated cat space, and thoughtful handling of anxious pets. 💬 **Common Feedback & Suggestions** While most feedback is very positive, several reviewers felt prices are high or have increased, with some perceiving upselling of vaccines or add‑ons and a few billing/quote discrepancies (though some were later corrected). A handful mentioned front‑desk or policy frustrations, such as being turned away near closing, a medication pickup blocked during inventory, or difficulty accessing the website. There were isolated reports of misdiagnosis or needing multiple visits for answers, and a few noted inconsistent continuity when seeing different vets. 🏥 **Clinic Specialties** - Feline medicine and cat-only facility - Acupuncture - Surgery and soft-tissue procedures - Emergency and urgent care - Chronic disease management (diabetes, GI, allergies) - Pet travel paperwork and certificates 🏷️ **Tags** #compassionateCare #patientWithAnxiousPets #clearCommunication #followUpCalls #sameDayAppointments #thoroughDiagnostics #catOnlyFacility #acupunctureAvailable #transparentEstimates #priceyForSome #upsellingConcerns #billingDisputesResolved #emergencyCare #modernCleanClinic #longTimeClients #occasionalMisdiagnosis #frontDeskMixed 🐾 **Tips for Pet Owners** - Ask for a written estimate and discuss all options (including vaccine plans) up front to avoid surprise costs. - Book ahead when you can; for urgent issues, call early as same‑day appointments are often available, and avoid arriving close to closing for emergencies. - For nervous pets, request low‑stress handling and, for cats, the cat‑only space; consider asking about pre‑visit anxiety medication. - Confirm policies that could affect your bill (e.g., exam fees when switching clinics) and check medication pickup times to avoid inventory closures. - Bring prior records and share your pet’s full history—reviewers found the team thorough, communicative, and proactive with follow‑ups.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

Condition info coming soon

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

Condition info coming soon

Abortion, Termination of Pregnancy

Condition info coming soon

Breeding, Timing

View condition info

Cryptorchidism

Condition info coming soon

Contact

Clinic phone
(416) 535-8387
Official website
dundaswestvets.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

2160 Dundas St W, Toronto, ON M6R 1X3

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Parking

Green P 235

94m
2201 Dundas St W, Toronto, ON M6R 1X6, Canada

Howard JP Schools'parking

286m
30 Marmaduke St, Toronto, ON M6R 1T2, Canada

T3 Sterling Parking

373m
150 Sterling Rd, Toronto, ON M6R 0C6, Canada

Public Parking, underground

381m
188 Sterling Rd, Toronto, ON M6R 2B7, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Dundas West Animal Hospital is located at 2160 Dundas St W, Toronto, ON M6R 1X3. The closest listed public transport option is Bloor GO, a train station about a 5-minute walk away; Keele subway station is also about a 10-minute walk away. If you are driving, Green P 235 is listed nearby, about a 1-minute walk from the clinic.

Dundas West Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important before planning an urgent visit or arriving near closing time.

You can contact Dundas West Animal Hospital by phone at (416) 535-8387. Calling is the best way to confirm hours, appointment availability, urgent-care options, and current clinic policies.

To book an appointment at Dundas West Animal Hospital, call the clinic to ask about available times. Review feedback suggests same-day appointments may often be available for urgent issues, but booking ahead is recommended when possible.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Dundas West Animal Hospital for a current quote, and ask for an itemized written estimate before procedures or treatment plans. After-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be worth asking about in general, but availability should be confirmed directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Dundas West Animal Hospital currently accepts.

Dundas West Animal Hospital is associated with emergency and urgent care in the provided clinic summary. Pet owners should call ahead as early as possible for urgent issues, avoid arriving close to closing without confirmation, and ask whether the clinic can see the case or recommend an emergency hospital.

Dundas West Animal Hospital's listed specialties include feline medicine and a cat-only facility, acupuncture, surgery and soft-tissue procedures, emergency and urgent care, chronic disease management such as diabetes, GI issues and allergies, and pet travel paperwork and certificates.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026