50 reviews
303 Davenport Rd, , ON M5R 1K5, Canada
#compassionateCare#clearCommunication#fastFollowUp+13
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers frequently praised the caring, compassionate staff and the smooth, supportive adoption experiences, with several people noting they could spend ample time with animals and even complete adoptions quickly. Many highlight a clean, bright facility, helpful guidance for lost pets and wildlife, and kind support during difficult moments such as euthanasia or aftercare. A few mentioned successful spay/neuter surgeries with good recoveries and appreciated the affordable adoption fees.
💬Common Feedback & Suggestions
Common concerns focus on customer service and access: multiple reviewers describe rude or dismissive phone and front-desk interactions, slow email responses, and frustration with the locked-door buzzer, appointment-only, and online-first adoption process. People also cited limited hours and difficulty dropping in (including weekends), plus confusion or delays when trying to view animals. Some reported refusals to intake sick or stray animals and raised serious concerns about euthanasia decisions and animal welfare. While many reviews are positive overall, these recurring service and access issues were noted by a significant number of visitors.
🏥Clinic Specialties
- Pet adoptions and rehoming
- Lost pet support and reunification
- Wildlife rescue and intake assistance
- Spay/neuter clinic services
- Compassionate euthanasia and cremation aftercare
🏷️Keywords
#compassionateCare#adoptionSuccess#helpfulStaff#rudeReception#phoneCommunicationIssues#appointmentOnly#onlineFirstProcess#buzzerEntry#cleanFacility#affordableAdoptionFees#spayNeuterServices#wildlifeRescue#lostPetSupport#limitedHours#euthanasiaConcerns
Overall Ratings
🐾Tips for Pet Owners
- Call ahead and book an appointment; the process often starts online and may include a phone interview before visiting.
- Expect to use a door buzzer for entry and bring ID and your questions to make the most of your visit.
- If you have an urgent medical issue, go to a full-service veterinary hospital or emergency clinic, as this shelter is not a walk-in clinic and intake can be limited.
- Use their lost pet reporting tools and follow the recovery advice—owners reported finding pets quickly after doing so.
- Parking is available and access from Highway 401 is easy, but plan visits on weekdays or non-peak times due to limited weekend availability.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Truck Parking Depot
763m80 Executive Ct, Scarborough, ON M1S 5W9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Toronto Animal Services East Spay-Neuter Clinic is located at 821 Progress Ave, Scarborough, ON M1H 2X4 in Toronto. The closest listed public transport option is Scarborough Centre metro station, about an 18-minute walk away; drivers can also note nearby parking at Truck Parking Depot, about a 10-minute walk from the clinic.
Opening hours were not provided, so pet owners should call ahead to confirm current hours before visiting. Reviews and owner tips mention limited hours and an appointment-only or online-first process, so planning ahead is important.
You can contact Toronto Animal Services East Spay-Neuter Clinic by phone at (416) 338-7539. Calling ahead is recommended to confirm hours, appointment requirements, and whether your pet's situation can be handled there.
Booking appears to be appointment-based, and the process may start online and include a phone interview before visiting. Pet owners should call to enquire about the current booking process and bring ID and questions when attending.
Consultation and service fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as spay/neuter services or aftercare, ask for an itemized written estimate. Pet insurance and third-party payment-plan options may be available in the market generally, but you should confirm any payment support directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm accepted payment options before your appointment.
The provided information does not indicate that this is an after-hours emergency veterinary hospital. Owner tips say urgent medical issues should go to a full-service veterinary hospital or emergency clinic, as this location is not a walk-in clinic and intake may be limited.
The clinic information highlights pet adoptions and rehoming, lost pet support and reunification, wildlife rescue and intake assistance, spay/neuter clinic services, and compassionate euthanasia with cremation aftercare. Call to enquire which services are currently available and whether an appointment is required.
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Last updated: July 28, 2026