360 reviews
1500 Royal York Rd Unit #29, Etobicoke, ON M9P 3B6
#compassionateCare#knowledgeableVets#thoroughExplanations+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians and staff for being kind, patient, and professional, with clear explanations and time to answer questions. Many cited strong medical outcomes—from life‑saving care to resolving eye problems and digestive issues—and gentle handling of anxious or reactive pets. Several appreciated being accommodated for same‑day or urgent visits, along with transparent cost breakdowns and a clean, welcoming clinic.
💬Common Feedback & Suggestions
While many reviews are positive, a notable cluster in the past year reports a decline after changes in ownership/management. Common concerns include reduced hours, phones going unanswered, disorganized communication, and occasional experiences of feeling rushed or disrespected at reception. Pricing feedback is mixed: multiple reviewers allege overcharging or unnecessary procedures, while others say costs were fair when discussed upfront. A few serious care issues were noted, including one reported misdiagnosis and claims of inconsistent care.
🏥Clinic Specialties
- Urgent and same-day care
- Ophthalmology and eye issues
- Dental emergencies for cats
- Surgery and post-op care
- Behaviour-sensitive handling for anxious/reactive pets
- Digestive issues management
🏷️Keywords
#compassionateCare#patientStaff#thoroughExplanations#sameDayAppointments#fearFreeHandling#clearCostEstimates#priceConcerns#overchargingComplaints#phoneResponseIssues#reducedHours#disorganizedManagement#longTermClients#cleanClinic#convenientLocation#limitedParking#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Call ahead or use online booking and confirm current hours, as several reviewers mentioned reduced hours and phone response issues.
- Ask for a written estimate and discuss alternatives; many reviewers noted the team provides cost breakdowns and budget‑conscious options.
- If your pet is anxious or reactive, let the staff know in advance—they were frequently praised for gentle, patient handling and using treats.
- For urgent problems, request a same‑day squeeze‑in; multiple reviewers were accommodated for emergencies and dental issues.
- Plan a little extra time for parking, as on‑site spots are limited and street parking may be needed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
1415 Bathurst Street Parking- Precise ParkLink
177m1415 Bathurst St, Toronto, ON M5R 3H8, Canada
Parking clicknpark Toronto - 21 Vaughan Road
284m21 Vaughan Rd, Toronto, ON M6G 2N2, Canada
Green P
301m1445 Bathurst St, Toronto, ON M5R 3J2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Village Gate Animal Hospital is located at 1357 Bathurst St, Toronto, ON M5R 3H8. The closest public transit option listed is St. Clair West subway station, about a 6-minute walk away; Dupont subway station is also nearby, about a 12-minute walk away.
Village Gate Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially useful because recent feedback mentions reduced hours and occasional phone response issues.
You can contact Village Gate Animal Hospital by calling (647) 692-7638. Call ahead to confirm hours, availability, and appointment options before visiting.
To book an appointment at Village Gate Animal Hospital, call to enquire or use online booking if available. Pet owners are advised to confirm current hours and availability, especially for same-day or urgent visit requests.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and OHIP does not cover pets. Call the clinic for a current quote, and for procedures or treatment plans, ask for an itemized written estimate before approving care; pet insurance and third-party payment-plan options may be worth asking about in general terms.
Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment methods can vary by clinic. Call ahead to confirm accepted payment options, including whether any pet-insurance direct claims or third-party payment plans are supported.
Village Gate Animal Hospital is described as offering urgent and same-day care, and several pet owners reported being accommodated for urgent visits, emergencies, and dental issues. Availability may depend on staffing and hours, so call to enquire before going in.
Yes, there is nearby parking, though on-site spots may be limited. The closest listed option is 1415 Bathurst Street Parking - Precise ParkLink, about a 2-minute walk away, with Parking clicknpark Toronto - 21 Vaughan Road and Green P also listed about a 4-minute walk away.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026