Westway Animal Clinic

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets’ knowledge, thoroughness, and clear explanations, noting that complex issues and surgeries were handled with skill and compassion. Many highlighted gentle handling that put anxious pets at ease, prompt updates, and friendly, professional front-desk and tech teams. Reviewers also mentioned a clean, welcoming clinic environment and said prices often felt reasonable or good value.

💬Common Feedback & Suggestions

While reviews are largely positive, some owners felt prices were high or policies inflexible (e.g., no payment plans) and wanted clearer cost expectations. A few reported administrative hiccups such as appointment mix-ups, difficulty securing urgent/same-day visits when the clinic was busy, and inconsistent follow-up. Isolated comments mentioned a curt or unwelcoming tone from specific staff, and rare concerns about consent for add‑on services or medications. These were outliers but recurred enough to be noted.

🏥Clinic Specialties

  • Soft-tissue surgery and tumour removal
  • Spay and neuter procedures
  • Senior pet arthritis and mobility care
  • Allergy and chronic dermatology management
  • Orthopaedic injury support (e.g., hip dislocation)
  • International pet travel documents and exams

🏷️Keywords

#compassionateCare#knowledgeableVets#thoroughExplanations#gentleHandling#friendlyStaff#clearCommunication#cleanFacility#reasonablePrices#pricingConcerns#pricingTransparency#longTermClients#surgeryExpertise#seniorPetCare#appointmentMixUps#hardToBookUrgent#followUpCommunication

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead for time-sensitive or weekend needs, as same-day slots can fill quickly when the clinic is busy.
  • Ask for an itemized estimate and confirm consent for any add-on services (e.g., nail trims) before the visit is completed.
  • Bring prior medical records, medication lists, and any travel requirements to streamline care and documentation.
  • If your pet is anxious, let the team know in advance—they’re noted for gentle handling and will take extra time.
  • If an urgent appointment isn’t available, request guidance on appropriate emergency options and follow-up plans.
📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 86% satisfied - Convenience: 74% satisfied - Pricing: 70% satisfied - Cleanliness: 94% satisfied - Recommendability: 89% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets’ knowledge, thoroughness, and clear explanations, noting that complex issues and surgeries were handled with skill and compassion. Many highlighted gentle handling that put anxious pets at ease, prompt updates, and friendly, professional front-desk and tech teams. Reviewers also mentioned a clean, welcoming clinic environment and said prices often felt reasonable or good value. 💬 **Common Feedback & Suggestions** While reviews are largely positive, some owners felt prices were high or policies inflexible (e.g., no payment plans) and wanted clearer cost expectations. A few reported administrative hiccups such as appointment mix-ups, difficulty securing urgent/same-day visits when the clinic was busy, and inconsistent follow-up. Isolated comments mentioned a curt or unwelcoming tone from specific staff, and rare concerns about consent for add‑on services or medications. These were outliers but recurred enough to be noted. 🏥 **Clinic Specialties** - Soft-tissue surgery and tumour removal - Spay and neuter procedures - Senior pet arthritis and mobility care - Allergy and chronic dermatology management - Orthopaedic injury support (e.g., hip dislocation) - International pet travel documents and exams 🏷️ **Tags** #compassionateCare #knowledgeableVets #thoroughExplanations #gentleHandling #friendlyStaff #clearCommunication #cleanFacility #reasonablePrices #pricingConcerns #pricingTransparency #longTermClients #surgeryExpertise #seniorPetCare #appointmentMixUps #hardToBookUrgent #followUpCommunication 🐾 **Tips for Pet Owners** - Book ahead for time-sensitive or weekend needs, as same-day slots can fill quickly when the clinic is busy. - Ask for an itemized estimate and confirm consent for any add-on services (e.g., nail trims) before the visit is completed. - Bring prior medical records, medication lists, and any travel requirements to streamline care and documentation. - If your pet is anxious, let the team know in advance—they’re noted for gentle handling and will take extra time. - If an urgent appointment isn’t available, request guidance on appropriate emergency options and follow-up plans.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(416) 243-3200
Official website
westwaydvm.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1500 Royal York Rd Unit #29, Etobicoke, ON M9P 3B6

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Parking

Parking clicknpark Toronto - 1520 Royal York Road

92m
1520 Royal York Rd, Etobicoke, ON M9P 3C8, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Westway Animal Clinic is located at 1500 Royal York Rd Unit #29, Etobicoke, ON M9P 3B6, in Toronto. The closest listed public transport station is Weston, a train station about a 21-minute walk away; because that is a fairly long walk, many pet owners may prefer driving or checking a local TTC/GO Transit bus route in Google Maps. Nearby parking is listed at Parking clicknpark Toronto, 1520 Royal York Road, about a 1-minute walk from the clinic.

Westway Animal Clinic asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for time-sensitive, weekend, or urgent needs because same-day availability can fill quickly.

You can contact Westway Animal Clinic by phone at (416) 243-3200. Calling is the best way to confirm hours, appointment availability, fees, and what records to bring.

To book an appointment at Westway Animal Clinic, call ahead to enquire about available times. For anxious pets, urgent concerns, travel documents, surgery discussions, or senior mobility issues, mention the reason for the visit when booking so the team can prepare appropriately.

Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or add-on services, ask for an itemized written estimate before care is provided. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Westway Animal Clinic currently accepts and whether any insurance-claim or payment-plan options apply.

Westway Animal Clinic is noted for soft-tissue surgery and tumour removal, spay and neuter procedures, senior pet arthritis and mobility care, allergy and chronic dermatology management, orthopaedic injury support such as hip dislocation care, and international pet travel documents and exams.

Pet owner feedback describes Westway Animal Clinic as strong in medical expertise, cleanliness, clear explanations, gentle handling, and compassionate care. Common suggestions include asking in advance about pricing, confirming consent for add-on services, booking ahead for urgent or weekend needs, and following up on appointment details when the clinic is busy.

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Last updated: July 28, 2026