4.2
89 reviews
4620 Keith Ave Unit 101, , BC V8G 4K1
#compassionateCare#caringStaff#knowledgeableVets+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the veterinarian and team for being exceptionally kind, compassionate, and knowledgeable. Many cited excellent medical outcomes, including life‑saving emergency care and surgery, thorough diagnostics, and attentive allergy management, with several long‑term clients expressing deep trust over many years. Staff were frequently described as friendly, helpful, and communicative, with some noting after‑hours responsiveness and guidance even for non‑clients or travellers.
💬Common Feedback & Suggestions
The most common concern was access: several reviewers said it can be hard to get an appointment, and a few reported being refused as non‑clients even in urgent situations. A small number mentioned administrative or communication issues (e.g., a file closed in error), a time when the vet was away for a week without an alternative arranged, and one account of not being allowed to stay with a pet during euthanasia. There was also an isolated report of an unwelcoming interaction at the front desk. Pricing and cleanliness were rarely mentioned; one person called the care "money well spent."
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue surgery and postoperative care
- Allergy management and injections
- Diagnostic workups and staged treatment plans
- After‑hours support and phone prescriptions
- Help with less‑common species when needed
🏷️Keywords
#compassionateCare#knowledgeableVet#friendlyStaff#emergencyCare#lifeSavingSurgery#thoroughDiagnostics#allergyManagement#afterHoursSupport#longTermClients#helpfulReception#limitedAvailability#notAcceptingNonClients#euthanasiaPolicyConcerns#adminCommunicationIssues#travelFriendly#fairValue
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm availability, as appointments can be limited and they may prioritise existing clients.
- If you’re not a current client, have a backup clinic in mind for emergencies in case they cannot accommodate you.
- Ask about end‑of‑life policies in advance if you want to be present during euthanasia.
- Bring previous medical records and allow time for a thorough, staged diagnostic approach.
- If travelling through the area, phone first—reviewers noted they have helped out‑of‑town clients when possible.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kermodei Veterinary Hospital is located at 4920 Halliwell Ave, Terrace, BC V8G 2J6. No public-transit station data was provided, so check Google Maps or the local transit agency for bus options; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Kermodei Veterinary Hospital’s opening hours were not provided. Please call ahead to confirm current hours before visiting, especially for urgent or after-hours needs.
No phone number was provided for Kermodei Veterinary Hospital in the source data. If you have an existing clinic contact method, use it to confirm hours, appointment availability, and whether they can see your pet.
Call ahead to enquire about booking an appointment at Kermodei Veterinary Hospital. Review feedback suggests availability can be limited and the clinic may prioritize existing clients, so contact them before bringing your pet in.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP or BC MSP does not cover pets. Call the clinic for a current quote, and for procedures or treatment plans, ask for an itemized written estimate; after-hours or emergency care is typically more expensive. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm any options directly with the clinic.
Payment methods were not listed for Kermodei Veterinary Hospital. Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some support insurance claims or third-party payment plans; call ahead to confirm what this clinic accepts.
Review data mentions emergency and urgent care, after-hours responsiveness, and phone prescriptions at Kermodei Veterinary Hospital. Because access may depend on client status, staffing, and availability, call ahead to confirm whether they can help with your pet’s situation.
Kermodei Veterinary Hospital is rated 4.6 out of 5.0 from 56 reviews. Pet owners praised the team as kind, compassionate, knowledgeable, and helpful, with strong comments about diagnostics, surgery, emergency care, allergy management, and long-term trust; common concerns focused on limited appointment availability and occasional communication or policy issues.
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Last updated: July 28, 2026