512 reviews
8614 120 St, , BC V3W 3N6
#compassionateCare#exoticsExpertise#clearCommunication+13
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners who reported good experiences highlighted compassionate, gentle handling and solid outcomes from surgeries and treatments. Many mentioned successful TPLO knee repairs, dental cleanings/extractions, spays/pyometra surgeries and other urgent procedures, often at prices noticeably lower than other clinics. Several long‑time clients said they’ve trusted the team for years, appreciated being fit in for emergencies, and received follow‑up calls.
💬Common Feedback & Suggestions
A substantial number of reviews describe serious concerns. Common themes include rude or hostile front‑desk interactions, rough handling, poor communication and consent (unexpected procedures, unclear bills, or pets being transferred without notice), and uneven medical quality from misdiagnoses to complications and even fatalities. Multiple reviewers also cite cleanliness and organization issues (dirty/smelly rooms, urine‑soiled cages), and some felt the clinic was more focused on money than care.
🏥Clinic Specialties
- Orthopedic TPLO knee surgery
- Spay/neuter and pyometra surgery
- Dentistry and extractions
- Emergency and urgent care
- Soft‑tissue surgery and wound repair
- Hernia repair and mass/lump removal
🏷️Keywords
#compassionateCare#affordablePricing#experiencedSurgeons#emergencyAvailability#longTermClients#followUpCalls#communicationGaps#rudeStaffReports#roughHandlingReports#misdiagnosisConcerns#surgicalComplications#cleanlinessIssues#consentConcerns#transferWithoutNotice
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed written treatment plan and provide explicit consent before any procedure; confirm no additional work will be done without your approval.
- Clarify pre‑op fasting instructions and post‑op aftercare, and ask about pain control and antibiotics; monitor your pet closely after discharge.
- Request a full estimate up front and keep itemized invoices; confirm any changes to costs in writing before proceeding.
- If your pet will stay at the clinic, ask whether they could be transferred elsewhere or kept overnight and who supervises after hours; arrange update calls.
- Bring prior medical records, ask the veterinarian to introduce themselves and explain options, and seek a second opinion if a diagnosis or plan doesn’t feel right.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - 13745 72 Ave Lot 1798
198m13745 72 Ave, Surrey, BC V3W 2P3, Canada
Parking lot (Newton)
215m13690 72 Ave, Surrey, BC V3W 2Pm, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Surrey Animal Hospital is located at 7135 138 St, Surrey, BC V3W 7T9. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, nearby parking options listed include Impark - 13745 72 Ave Lot 1798, about a 2-minute walk away, and a 24-hour parking lot in Newton, about a 3-minute walk away.
Surrey Animal Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic's current business listing before visiting, especially if your pet needs urgent care.
No phone number or website was provided in the source data for Surrey Animal Hospital. Use the clinic's current business listing to confirm the best contact details before travelling to the clinic.
To book an appointment at Surrey Animal Hospital, use the clinic's current business listing to contact the team directly. For surgery, dental work, urgent care, or a second opinion, ask what records or test results you should bring.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures such as TPLO surgery, dentistry, spay/neuter, wound repair, or mass removal, ask for an itemized written estimate before consenting; after-hours or emergency fees are typically higher. Pet insurance and third-party payment-plan options may exist generally, but confirm any available options directly with the clinic.
Many Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans. Payment methods were not confirmed in the provided data for Surrey Animal Hospital, so call ahead to confirm before your visit.
The source data lists emergency and urgent care among Surrey Animal Hospital's clinic specialties, and some reviewers said they were fit in for emergencies. Call ahead to confirm current emergency availability, after-hours arrangements, supervision for hospitalized pets, and whether your pet may be transferred elsewhere overnight.
Surrey Animal Hospital has a 2.4 out of 5.0 rating from 658 reviews in the provided data. Positive reviews mention compassionate handling, successful surgeries and dental care, lower pricing, long-term client trust, and follow-up calls, while common concerns include front-desk interactions, communication and consent issues, rough handling reports, medical outcome concerns, unclear billing, and cleanliness or organization problems.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Source: Google Maps
Last updated: July 28, 2026