VetDERM Surrey - Veterinary Dermatology & Ear Referral Medical Clinic

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the clinic’s thorough dermatologic work-ups, clear explanations, and caring, professional staff. Many report meaningful improvements or resolution of chronic ear and skin problems after other vets struggled, noting attentive follow-ups and detailed treatment plans that were sometimes worth travelling for.

💬Common Feedback & Suggestions

Common concerns focus on cost: several reviewers experienced bills far higher than expected, surprise add‑ons, and repeated or perceived unnecessary tests, with some spending thousands without progress. A few cited rough handling or brusque communication from the doctor or receptionist, frustration over being told allergies have no cure, and difficulty getting price ranges without a paid consultation. Outcomes were mixed for a minority, including reports of no improvement or worsening despite extensive medications and visits. Overall sentiment is positive for care quality, but many want clearer cost transparency and gentler, more consistent communication.

🏥Clinic Specialties

  • Allergy testing and long‑term management
  • Chronic ear infections (otitis) and ear procedures
  • Skin infections and lesion treatment
  • Itch relief and atopic dermatitis care
  • Dermatologic cytology and diagnostics

🏷️Keywords

#dermatologySpecialist#allergyManagement#earInfections#skinIssues#thoroughDiagnostics#friendlyStaff#clearExplanations#followUpCare#worthTheDrive#highCosts#surpriseBilling#costTransparencyIssues#unnecessaryTestsConcern#rudeStaffReports#roughHandlingConcerns#mixedOutcomes

Overall Ratings

🐾Tips for Pet Owners

  • Budget generously and ask for an itemized estimate up front, as costs and add‑ons can add up quickly.
  • Bring prior records and test results (including any allergy testing) to reduce duplicate procedures.
  • Discuss long‑term expectations for allergy management versus cure, and agree on a plan you can sustain.
  • If your pet is sensitive, request a gentle handling approach and speak up about any concerns during the visit.
  • Plan for potential follow‑ups and travel time; some reviewers felt the thorough work‑ups were worth a longer drive.
📊 **Overall Ratings** - Medical Expertise: 70% satisfied - Service Attitude: 77% satisfied - Convenience: 60% satisfied - Pricing: 38% satisfied - Cleanliness: 92% satisfied - Recommendability: 67% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the clinic’s thorough dermatologic work-ups, clear explanations, and caring, professional staff. Many report meaningful improvements or resolution of chronic ear and skin problems after other vets struggled, noting attentive follow-ups and detailed treatment plans that were sometimes worth travelling for. 💬 **Common Feedback & Suggestions** Common concerns focus on cost: several reviewers experienced bills far higher than expected, surprise add‑ons, and repeated or perceived unnecessary tests, with some spending thousands without progress. A few cited rough handling or brusque communication from the doctor or receptionist, frustration over being told allergies have no cure, and difficulty getting price ranges without a paid consultation. Outcomes were mixed for a minority, including reports of no improvement or worsening despite extensive medications and visits. Overall sentiment is positive for care quality, but many want clearer cost transparency and gentler, more consistent communication. 🏥 **Clinic Specialties** - Allergy testing and long‑term management - Chronic ear infections (otitis) and ear procedures - Skin infections and lesion treatment - Itch relief and atopic dermatitis care - Dermatologic cytology and diagnostics 🏷️ **Tags** #dermatologySpecialist #allergyManagement #earInfections #skinIssues #thoroughDiagnostics #friendlyStaff #clearExplanations #followUpCare #worthTheDrive #highCosts #surpriseBilling #costTransparencyIssues #unnecessaryTestsConcern #rudeStaffReports #roughHandlingConcerns #mixedOutcomes 🐾 **Tips for Pet Owners** - Budget generously and ask for an itemized estimate up front, as costs and add‑ons can add up quickly. - Bring prior records and test results (including any allergy testing) to reduce duplicate procedures. - Discuss long‑term expectations for allergy management versus cure, and agree on a plan you can sustain. - If your pet is sensitive, request a gentle handling approach and speak up about any concerns during the visit. - Plan for potential follow‑ups and travel time; some reviewers felt the thorough work‑ups were worth a longer drive.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Acral Lick Dermatitis

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Alopecia, Noninflammatory-Dogs

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Alopecia-Dogs

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Anal Sac Disorders

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

14823 108 Ave, Surrey, BC V3R 1W2

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

VetDERM Surrey - Veterinary Dermatology & Ear Referral Medical Clinic is located at 14823 108 Ave, Surrey, BC V3R 1W2. No public transit station data was provided, so check Google Maps or the local transit agency for bus options; if driving, parking is not confirmed, so call the clinic or check local signage before your visit.

VetDERM Surrey - Veterinary Dermatology & Ear Referral Medical Clinic's opening hours were not provided in the source data. Please call ahead to confirm current hours before travelling to the clinic.

No phone number or website was provided in the source data for VetDERM Surrey - Veterinary Dermatology & Ear Referral Medical Clinic. Check the clinic’s current online listing before visiting or booking.

Book an appointment by contacting VetDERM Surrey - Veterinary Dermatology & Ear Referral Medical Clinic directly through its current listed contact channels. Because this is a referral dermatology and ear clinic, bring prior vet records, test results, and medication history to help the team plan the visit.

Consultation fees vary by clinic and are not regulated by a government-published fee schedule in Canada, and provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate for diagnostics, allergy testing, ear procedures, medications, and follow-up care; pet insurance and third-party payment plans may be options in general, but confirm any specific availability directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods VetDERM Surrey - Veterinary Dermatology & Ear Referral Medical Clinic currently accepts.

VetDERM Surrey - Veterinary Dermatology & Ear Referral Medical Clinic focuses on veterinary dermatology and ear referral medicine. The source data lists allergy testing and long-term management, chronic ear infections and ear procedures, skin infections and lesion treatment, itch relief and atopic dermatitis care, and dermatologic cytology and diagnostics.

VetDERM Surrey - Veterinary Dermatology & Ear Referral Medical Clinic has a 4.0 out of 5.0 rating from 50 reviews. Pet owners often praise the clinic’s dermatologic work-ups, clear explanations, caring staff, follow-up care, and improvements in chronic skin and ear problems, while common concerns include high costs, surprise add-ons, mixed outcomes for some pets, and requests for clearer estimates and gentler communication.

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Last updated: July 28, 2026