490 reviews
105 Hartzel Rd, , ON L2P 1N2
#compassionateCare#friendlyStaff#thoroughExams+13
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, compassionate team and gentle handling of pets, with many noting clear communication and thorough explanations. Reviewers highlighted positive outcomes for issues like chronic ear infections, post‑surgery recovery, and urgent visits accommodated on short notice. Many long‑term clients say they trust the vets and felt well supported during difficult end‑of‑life decisions.
💬Common Feedback & Suggestions
A minority of reviewers reported negative interactions with reception, describing some phone and front‑desk encounters as rude or dismissive. A few were dissatisfied with medical outcomes or unresolved issues, and there were concerns about a dental estimate that rose significantly and perceptions of higher‑than‑average pricing in isolated cases. Other isolated notes included limited wheelchair accessibility, a vet leaving early once, and a slight odour in the clinic.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Orthopedic fracture management and bandage care
- Dental consultations and extractions
- Chronic ear and skin condition management
- Puppy and kitten preventive care and vaccinations
- Same-day and urgent appointments
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#clearCommunication#reasonablePricing#transparentEstimates#sameDayAppointments#endOfLifeSupport#surgeryAndRecovery#chronicConditionManagement#followUpCalls#easyScheduling#longTermClients#rudeReception#accessibilityIssues#oddOdour
Overall Ratings
🐾Tips for Pet Owners
- Call if your pet needs urgent attention—several reviewers were accommodated same day.
- Ask for a written estimate and discuss possible cost ranges up front to avoid surprises on procedures like dental work.
- If you have mobility needs, confirm accessibility or arrange assistance before your visit.
- Confirm they see your species/breed when booking, as some small mammals may not be accepted.
- Bring a list of questions; reviewers noted the vets take time to explain findings and options.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
363 Geneva Street Parking - Precise ParkLink
753m363 Geneva St, St. Catharines, ON L2N 5S8, Canada
Unlockpro
796m351 Geneva St, St. Catharines, ON L2N 6T3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Health Services, St. Catharines is located at 298 Lake, St. Catharines, ON L2N 4H2, Canada. No subway, light-rail, or train station was found within walking distance, so driving may be the easiest option; you can also check Google Maps or the local transit agency for the nearest bus route. Nearby parking includes 363 Geneva Street Parking - Precise ParkLink, about a 9-minute walk away.
Animal Health Services, St. Catharines asks pet owners to call ahead to confirm current opening hours before visiting.
You can contact Animal Health Services, St. Catharines by phone at (905) 935-0442.
To book an appointment at Animal Health Services, St. Catharines, call the clinic to enquire about availability and confirm whether your pet's species, breed, or health concern can be seen.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as dental work or surgery. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment policies can vary. Call ahead to confirm accepted methods, pet-insurance claim support, or any payment-plan options before your visit.
The provided information mentions same-day and urgent appointments, with several reviewers noting urgent visits were accommodated on short notice. It does not confirm after-hours or emergency hospital service, so call to enquire if your pet needs urgent care.
Pet owner feedback highlights compassionate care, gentle handling, clear communication, and strong trust from long-term clients, especially around chronic conditions, surgery recovery, urgent visits, and end-of-life support. Some reviewers reported concerns about reception interactions, pricing expectations, accessibility, and isolated medical-outcome issues, so it may help to ask questions clearly and request written estimates.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026