95 reviews
332 332 geneva, , ON L2N 2G6
#catOnlyClinic#lowStressEnvironment#compassionateCare+13
Hartzel Animal Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, thorough exams, and clear communication. Vets take time to answer questions, explain options, and even provide follow‑up emails summarizing plans, which builds strong trust and long‑term loyalty. Many noted excellent outcomes from diagnostics and treatments, including complex surgeries, dental procedures, and chronic condition management. Staff are gentle with anxious pets and make both cats and dogs feel at ease.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; a few noted challenges getting appointments as new clients or during urgent situations, and one person felt the clinic doesn’t handle sudden emergencies. A small number mentioned high costs or paperwork concerns, though most others felt pricing was fair, transparent, and options were offered. One isolated review described a stressful experience with a sick cat. Overall, concerns were rare compared to the many endorsements.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft tissue surgery (amputations, eyelid/cyst removals, skin lesions)
- Ophthalmology for corneal ulcers
- Senior and end‑of‑life care
- Chronic GI/IBD management in cats
- Puppy and preventive wellness care
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#followUpEmails#gentleWithAnxiousPets#longTermLoyalClients#surgeryExpertise#dentalCare#fairPricing#treatmentOptionsExplained#easyOnlineBooking#shortNoticeAppointments#saturdayHours#catAndDogFriendly
Overall Ratings
🐾Tips for Pet Owners
- Book routine visits early and consider using the online booking tool; ask about cancellations if you need a quicker spot.
- If your pet is anxious, mention it when booking—the team is accommodating and uses gentle handling.
- Ask for an itemized estimate and discuss treatment options to align care with your budget and goals.
- Bring your questions; vets here take time to explain and can send a follow‑up email summarizing the plan.
- For true emergencies or after‑hours needs, call ahead or use a dedicated emergency clinic, as urgent availability can vary.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
382 Queenston Street Parking- Precise ParkLink
386m382 Queenston St #211, St. Catharines, ON L2P 3V5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hartzel Animal Hospital is located at 50 Hartzel Rd, St. Catharines, ON L2P 1M5. No subway, light-rail, or train station was found within walking distance, so driving may be the easiest option; you can also check Google Maps or the local transit agency for the nearest bus route.
Hartzel Animal Hospital asks pet owners to call ahead to confirm current opening hours. Reviews mention Saturday availability, but you should confirm the schedule before visiting.
You can contact Hartzel Animal Hospital by phone at (905) 685-7349. Call ahead for hours, appointment availability, current fees, and visit instructions.
You can book an appointment by contacting the clinic, and pet owner feedback mentions an online booking tool. Routine visits should be booked early, and if you need a quicker appointment, ask about cancellations or short-notice availability.
Consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance do not cover pets. Call the clinic for a current quote, and for procedures or treatment plans, ask for an itemized written estimate. Pet insurance and third-party payment-plan options may be worth asking about in general, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Hartzel Animal Hospital accepts.
Yes, nearby parking is listed at 382 Queenston Street Parking - Precise ParkLink, about a 5-minute walk from the clinic. It is listed as a 24-hour paid car park, but availability and rates should be checked before you go.
Pet owner feedback is strongly positive, especially for compassionate care, thorough exams, clear communication, gentle handling of anxious pets, and follow-up emails explaining care plans. A few reviews mention difficulty getting appointments as a new client or during urgent situations, so it is best to book routine care early and call ahead for urgent needs.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026