576 reviews
501 Pandora Ave W, , MB R2C 1M8
#compassionateCare#skilledSurgeons#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, patient care from both veterinarians and support staff, noting how well the team handles anxious or difficult pets. Vets were frequently described as thorough and clear communicators who explain options without pressure, follow up after visits, and provide same‑day or emergency appointments, including weekends. Many reported good outcomes from surgeries and dental procedures, as well as effective management of issues like asthma, seizures, and urinary problems.
💬Common Feedback & Suggestions
Most reviews are very positive, but recurring concerns focus on rising costs and add‑on fees (e.g., higher exam charges, nail trims, and written prescription fees), with a few people feeling pressured toward additional testing after corporate changes. A handful mentioned scheduling delays or administrative mix‑ups, and a few described rushed communication. There were isolated reports of misdiagnosis or post‑operative issues and mixed experiences around end‑of‑life care preferences, though many others found that process compassionate and supportive.
🏥Clinic Specialties
- Preventive care and vaccinations
- Dentistry and dental cleanings/extractions
- Soft tissue and orthopaedic surgery (e.g., TPLO)
- Emergency and same‑day care
- Internal medicine for chronic issues (asthma, seizures, urinary problems)
- End‑of‑life and euthanasia support
🏷️Keywords
#compassionateCare#clearCommunication#patientWithAnxiousPets#sameDayAppointments#weekendHours#followUpCalls#notPushy#emergencyFitIns#cleanFacility#surgicalExpertise#reasonablePricing#risingCosts#prescriptionFees#occasionalDelays#adminMixUps#euthanasiaCare
Overall Ratings
🐾Tips for Pet Owners
- Call early for urgent issues—reviewers were often offered same‑day slots and weekend availability.
- Ask for a written estimate and discuss all options up front; vets here are described as transparent and not pushy.
- Confirm prices in advance for exams, nail trims, and any written prescription fees to avoid surprises.
- If your pet is anxious or reactive, mention it when booking so the team can allocate extra time and handle gently.
- For end‑of‑life visits, discuss your preferences (e.g., sedation and staying with your pet) ahead of time.
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Last updated: August 5, 2026