4.1
308 reviews
1434 Henderson Hwy, , MB R2G 1N4
#compassionateCare#thoroughExams#gentleHandling+13
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate team and the way vets and techs take time to explain options clearly and follow up after visits. Many highlighted smooth same‑day or urgent appointments, calm low‑stress handling (with treats and lick mats), and thoughtful end‑of‑life support. Reviewers also noted clean, spacious exam rooms and short waits.
💬Common Feedback & Suggestions
Most concerns centred on cost: several reviewers felt fees and in‑house medication prices were high, even when care was good, while others found pricing fair or comparable. A few people were frustrated by the policy of requiring an exam or reassessment before a simple rabies booster, and a small number reported communication delays or feeling turned away. Rare but serious critiques mentioned poor outcomes or a surgical complication, and one person found the text‑on‑arrival process odd. Overall, reviews were strongly positive with these issues appearing as minority experiences.
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue and orthopaedic surgery
- End‑of‑life and euthanasia support
- Exotic and small mammal care
- Chronic gastrointestinal management
- Low‑stress handling and fear‑free visits
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#emergencyAccommodations#sameDayAppointments#cleanFacility#lowStressHandling#upfrontEstimates#pricingConcerns#medicationCostHigh#loyalClientele#surgicalExpertise#exoticPetCare
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and discuss treatment options up front; reviewers say the team is transparent about costs.
- If you’re booking a vaccine‑only visit (e.g., rabies), confirm whether a physical exam or reassessment fee is required and budget accordingly.
- If you’re cost‑sensitive for medications, request a prescription and compare prices at pharmacies or pet suppliers, as some found in‑clinic meds pricier.
- Call early for urgent issues—many reviewers were accommodated the same day, including weekends and holidays.
- Let staff know if your pet is anxious; they use low‑stress techniques and can provide treats and distractions to keep pets calm.
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Last updated: August 5, 2026