112 reviews
10 Keenleyside St, , MB R2L 2B9
#compassionateCare#friendlyStaff#skilledVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the knowledgeable, compassionate veterinarians and tech team who take time to explain diagnoses and options clearly. Many reported smooth, affordable spay/neuter and other procedures with thoughtful updates and next‑day check‑ins. Several cited successful outcomes from dentals to knee and nares surgeries, and appreciated that staff often avoid pushing unnecessary add‑ons. The reception team is frequently described as friendly and accommodating, with occasional same‑day emergency squeeze‑ins.
💬Common Feedback & Suggestions
Reviews also note inconsistent experiences depending on the clinician: a minority felt dismissed or handled rudely, and a few described rough handling of anxious or senior pets as well as upsetting euthanasia visits. Scheduling and policy frustrations came up—late arrivals being cancelled or charged, limited urgent availability at times, and refill/prescription fees. Pricing is usually called fair, but some cited high or shifting estimates (especially for dental work) or feeling upsold or billed for unexpected items. A small number mentioned cleanliness or comfort concerns, though most found the facility tidy.
🏥Clinic Specialties
- Spay and neuter surgeries
- Dentistry and dental extractions
- Orthopedic and soft‑tissue surgery
- Brachycephalic airway/nares surgery
- Allergy and dermatology care
- End‑of‑life and euthanasia support
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExplanations#followUpCalls#friendlyStaff#successfulSurgeries#affordableSpayNeuter#emergencyFitIns#mixedExperiencesByVet#rudeFrontDeskReports#anxiousPetHandling#strictLatePolicies#prescriptionFeeConcerns#highDentalQuotes#clearCommunication#longTermClients
Overall Ratings
🐾Tips for Pet Owners
- If you have a preferred doctor, request them when booking—experiences vary by clinician and popular vets fill up quickly.
- Arrive a bit early and confirm the clinic’s lateness and cancellation policies to avoid fees or a cancelled appointment.
- For anxious or senior pets, discuss handling preferences in advance and ask for gentle accommodations (e.g., alternative weighing).
- For surgeries and dentals, request a detailed written estimate and discuss options; compare quotes if costs are a concern.
- Ask about prescription refill requirements and any associated fees, especially for preventives, so you can plan pickups efficiently.
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Last updated: August 5, 2026