84 reviews
2539 Main St Unit 5, , MB R2V 4G4
#compassionateCare#friendlyStaff#knowledgeableVet+12
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ calm, gentle manner and thorough exams, with many noting clear explanations and follow-up calls after visits. Several reviews highlight being accommodated quickly for urgent issues and same-day appointments. Long-time clients describe compassionate care across decades, including seniors’ health, routine vaccinations, and successful recoveries. Reviewers also mention clean facilities and capable care for rabbits, ferrets, and other small mammals.
💬Common Feedback & Suggestions
Concerns centre on front-desk interactions described as rude, dismissive, or unempathetic, including issues with booking policies and deposits. Multiple reviewers felt pressured into costly or unnecessary tests and treatments, citing high prices and upselling, and a few reported misdiagnoses or inconsistent clinical judgement. Grooming drew repeated criticism for poor results and shaving without consent, and some felt anxious or reactive pets weren’t handled skillfully. While wait times were often short, a few reports mentioned scheduling mix‑ups or long waits, and there was an isolated complaint about hygiene.
🏥Clinic Specialties
- Exotic and small mammal care (rabbits, ferrets, rats)
- Same-day urgent appointments and squeeze-ins
- Senior pet care and chronic disease management
- Dentistry and dental surgery
- Vaccinations and preventive care
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#thoroughExams#gentleHandling#exoticsExperience#sameDayAppointments#followUpCalls#friendlyStaff#rudeReception#upsellingConcerns#highPrices#misdiagnosisConcerns#groomingIssues#cleanFacility#longTimeClients#clearCommunication#emergencyAccommodations
Overall Ratings
🐾Tips for Pet Owners
- If cost is a concern, ask for an itemized estimate and discuss alternatives before agreeing to tests or treatments.
- For urgent issues, call ahead—many reviewers were fit in the same day, especially for emergencies.
- If booking grooming, give very specific written instructions about style and confirm them with staff beforehand.
- Request a vet experienced with your pet’s species (e.g., rabbits or ferrets) to ensure the right expertise.
- Arrive a bit early and confirm your appointment time and order at check-in to avoid mix-ups; ask about any deposit requirements if you haven’t visited recently.
Contact
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Last updated: August 5, 2026