108 reviews
4910 Nine Mile Rd, Martintown, ON K0C 1S0
#compassionateCare#fairPricing#honestAdvice+13
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who take time to explain tests and treatment options clearly. Many highlighted prompt help for urgent issues, including same-day appointments, quick diagnostics (X-rays/ultrasound), and successful surgeries with caring follow-up. Long-time clients noted years of reliable care and said the staff go above and beyond for both pets and people. A number of reviewers also mentioned reasonable pricing and good value.
💬Common Feedback & Suggestions
While reviews are strongly positive overall, several owners reported problems with front-desk interactions, describing rudeness or a strict lateness policy that led to being turned away. A handful cited billing or pricing concerns (unexpected charges, perceived upselling, or higher costs than elsewhere). There were a few reports of unresolved diagnoses or care issues (e.g., prolonged steroid use, stitch concerns, or a pet left unattended post-op), and one accessibility note about difficulty with doors and lack of assistance. Cleanliness was rarely mentioned explicitly, but no consistent hygiene concerns were raised.
🏥Clinic Specialties
- Emergency and same-day care
- Soft-tissue and emergency surgery
- End-of-life and euthanasia support
- Diagnostic imaging (X-rays and ultrasound)
- Dermatology and chronic skin treatment
- Large animal and farm services
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExplanations#sameDayAppointments#emergencyCare#quickDiagnostics#followUpCalls#longTermClients#easyBooking#efficientService#pricingConcerns#rudeFrontDesk#billingDisputes#accessibilityIssues#largeAndSmallAnimals
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early—reviewers were often accommodated with same-day appointments.
- Arrive a bit ahead of your slot, as some late arrivals reported being refused service.
- Ask for written estimates and clarify what’s included to avoid billing surprises or package misunderstandings.
- If you need help at the door (large pets, carriers, mobility), call ahead or request assistance on arrival.
- Bring previous medical records and prepare questions—the vets are thorough and will explain imaging and treatment options.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Williamstown Veterinary Services is located at 5488 County Rd 34, South Glengarry, ON K0C 2J0. No subway, light-rail, or train station was found within walking distance, so driving is usually the most practical option; street parking is typically available in the area, but check local signage, or use Google Maps or the local transit agency to look up the nearest bus route.
Williamstown Veterinary Services asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if your pet needs urgent or same-day care.
You can contact Williamstown Veterinary Services by phone at (613) 347-3930. Call ahead to confirm hours, availability, appointment timing, and any records you should bring.
To book an appointment at Williamstown Veterinary Services, call the clinic to ask about available times. Reviews suggest some urgent cases and same-day appointments have been accommodated, so call early if your pet needs prompt attention.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask what is included, and request an itemized written estimate for procedures; after-hours or emergency care is typically more expensive, and pet insurance or third-party payment-plan options may be worth asking about in general.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Williamstown Veterinary Services currently accepts. Some clinics may also support pet-insurance claims or third-party payment plans, but availability should be verified directly with the clinic.
Williamstown Veterinary Services is associated with emergency and same-day care in the review summary, including urgent help, quick diagnostics, and emergency surgery. For an urgent case, call as early as possible to ask whether they can see your pet and whether referral to an emergency hospital is needed.
Pet-owner feedback is strongly positive overall, especially for compassionate staff, clear explanations from vets, prompt urgent appointments, diagnostics such as X-rays and ultrasound, surgery follow-up, and long-term reliability. Some owners also reported concerns about front-desk interactions, lateness policies, billing clarity, pricing, and accessibility, so it is sensible to confirm expectations before your visit.
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Last updated: July 28, 2026