29 reviews
1765 McTavish Rd, North , BC V8L 5T9
#equineCare#compassionateCare#knowledgeableVets+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers repeatedly praise Dr. Wilson’s knowledge, compassion, and practical, cost‑conscious approach, with many loyal clients returning for decades. Owners highlight gentle handling of anxious and rescue pets, clear communication, and good outcomes with spay/neuter and other treatments, as well as thorough follow‑ups. Staff are often described as friendly, welcoming, and efficient, and the overall vibe helps keep pets calm.
💬Common Feedback & Suggestions
While most experiences are positive, several reviewers report concerns about front‑desk interactions, describing some reception staff as rude, judgmental, or unprofessional and citing difficulties obtaining or transferring medical records. A few note the clinic can feel very busy or fast‑paced, with occasional availability gaps (e.g., no vet on site or limited support for urgent end‑of‑life needs). There are isolated but serious complaints about a spay complication and an e‑collar fitted too tightly. Overall sentiment is strongly positive, but communication and administrative service at reception are recurring improvement areas.
🏥Clinic Specialties
- Spay and neuter surgery
- Gentle handling of anxious and rescue cats
- Chronic feline conditions (asthma and urinary issues)
- End‑of‑life care and euthanasia support
- Parasite diagnosis and treatment
🏷️Keywords
#compassionateCare#experiencedVet#clearCommunication#gentleHandling#rescueFriendly#costConscious#longTermClients#surgeryAndAftercare#friendlyStaff#frontDeskIssues#recordsTransferProblems#busyClinic#quickAssistance#limitedAvailability#catFocused#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and call to confirm a veterinarian is on site, especially for urgent or end‑of‑life needs.
- Discuss handling preferences for anxious or rescue pets so the team can use low‑stress approaches.
- Ask for estimates and options up front—the clinic is transparent and cost‑conscious.
- Request medical records well in advance if you need a transfer or personal copy.
- After surgery, closely monitor incisions and collars and schedule the recommended follow‑ups.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Broadmead Village Veterinary Clinic is located at 777 Royal Oak Dr #240, Victoria, BC V8X 0A9, in Saanich. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus routes. If driving, parking availability is not confirmed; call the clinic or check local signage before your visit.
Broadmead Village Veterinary Clinic’s opening hours were not provided in the source data. Please call ahead to confirm the current hours and whether a veterinarian is on site, especially for urgent or end-of-life needs.
A phone number was not provided in the source data. If you need to contact Broadmead Village Veterinary Clinic, use the clinic’s verified listing or website if available to confirm the best contact details.
To book an appointment at Broadmead Village Veterinary Clinic, contact the clinic directly through its verified listing or website if available. Booking ahead is recommended because reviews suggest the clinic can be busy and availability may vary.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before procedures. Pet insurance and third-party payment plans may help some owners manage costs, but confirm any options directly with the clinic or provider.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Broadmead Village Veterinary Clinic currently accepts, including whether any pet-insurance direct billing or payment-plan options are supported.
The source data highlights spay and neuter surgery, parasite diagnosis and treatment, chronic feline conditions such as asthma and urinary issues, gentle handling of anxious and rescue cats, and end-of-life care and euthanasia support.
Broadmead Village Veterinary Clinic has a 4.2 out of 5 rating from 92 reviews. Pet owners often praise Dr. Wilson’s knowledge, compassion, clear communication, gentle handling, and cost-conscious approach, while recurring concerns mention some front-desk interactions, records-transfer difficulties, and limited availability at busy times.
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Last updated: July 28, 2026