149 reviews
1826 Oak Bay Ave, Victoria, BC V8R 1B9
#compassionateCare#gentleHandling#clearCommunication+12
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians and staff for their compassion, clear explanations, and genuine care for both pets and people. Many cited accurate diagnoses and strong outcomes, especially for dental procedures and surgeries, along with fair pricing and no upselling. Reviewers also highlighted responsiveness by phone/email, the ability to accommodate urgent cases, and supportive handling of difficult end‑of‑life situations.
💬Common Feedback & Suggestions
Feedback was overwhelmingly positive, with only a few recurring concerns. Several reviewers noted difficulty getting appointments at times, including periods when the clinic wasn’t accepting new clients or couldn’t see a sick pet who wasn’t already registered. A handful mentioned pricing or quote clarity issues (e.g., a quoted price differing at checkout or costs not clearly explained beforehand), and one noted tight parking. Overall, clients were very satisfied and suggested clearer upfront estimates and continued attention to accessibility.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft‑tissue surgery (masses, spay/neuter)
- Emergency triage and urgent fit‑ins
- Senior pet care and compassionate euthanasia
- Behaviour‑aware handling for reactive dogs
- Small mammal care (rats)
🏷️Keywords
#compassionateCare#accurateDiagnosis#dentalCare#fairPricing#noUpselling#friendlyStaff#clearCommunication#emergencyAccommodations#busySchedule#notAcceptingNewClients#parkingChallenges#phoneAndEmailSupport#followUpCalls#rescueFriendly
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance and confirm if they’re accepting new clients, as appointments can fill quickly.
- Ask for written estimates upfront for procedures, medications, and prescription diets to avoid surprises.
- If your pet’s issue is urgent, call first—reviewers report the team often fits in emergencies or provides advice by phone/email.
- Arrive a bit early to sort out parking during busy times.
- Bring a concise history of your pet’s symptoms and concerns—the team listens closely and tailors care accordingly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Grace Veterinary Hospital is located at 4228 Glanford Ave, Victoria, BC V8Z 4B7, serving pet owners in Saanich and the Victoria area. No verified public transit station data was provided, so check Google Maps or the local transit agency for bus routes before you go. If driving, parking availability is not confirmed; call ahead or check local signage when you arrive.
Grace Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially if your pet needs urgent care or you are trying to book a specific time.
No phone number was provided in the source data for Grace Veterinary Hospital. Pet owners can visit the clinic website at http://gracevet.ca/ for current contact options and clinic information.
To book an appointment at Grace Veterinary Hospital, contact the clinic through its website or current listed contact options. Reviews suggest appointments can fill quickly and the clinic may not always be accepting new clients, so book ahead and confirm availability before planning a visit.
Consultation fees at Grace Veterinary Hospital may vary because veterinary fees in Canada are set by individual clinics and are not regulated by a government fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for procedures, medications, dental work, or surgery. After-hours or urgent care fees are typically higher where available, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the specific payment methods for Grace Veterinary Hospital were not provided. Call ahead to confirm accepted payment options, including whether any pet-insurance direct claims or third-party payment plans are supported.
Grace Veterinary Hospital is reported by reviewers to accommodate some urgent cases and provide emergency triage or advice by phone or email. This does not confirm full 24-hour emergency service, so call first if your pet is seriously ill, injured, or needs same-day care.
Grace Veterinary Hospital is highly reviewed, with a 4.7 out of 5 rating from 206 reviews. Pet owners often praise the compassionate staff, clear explanations, dental care, surgery outcomes, fair pricing, and no-upselling approach, while some mention appointment availability, upfront quote clarity, and parking as areas to confirm in advance.
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Last updated: July 28, 2026