4.4
113 reviews
1286 Fairfield Rd, Victoria, BC V8V 4W3
#compassionateCare#thoroughExams#clearCommunication+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/5
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and the vets’ thorough, unhurried explanations with clear options and costs. Many noted excellent outcomes and gentle handling of anxious or senior pets, strong follow-up, and quick help in urgent situations. Several highlighted standout rehabilitation services (physio, hydrotherapy, acupuncture/chiro) that improved mobility after surgeries or with arthritis. End-of-life care was frequently described as kind, respectful, and supportive.
💬Common Feedback & Suggestions
Common concerns focused on access and cost: a busy schedule with long waits for new clients, occasional delays or missed call-backs, and policies requiring recent exams for medication refills. Pricing felt high to some, with a few reports of expensive assessment fees or perceived upselling, and occasional inconsistency when seeing different vets. A small number of reviewers reported distressing experiences including rough handling, misdiagnoses, or complications around procedures. Overall sentiment is strongly positive, but owners suggest clearer communication on costs, continuity of care, and scheduling.
🏥Clinic Specialties
- Rehabilitation and physiotherapy (including hydrotherapy)
- Acupuncture and chiropractic services
- Dentistry and dental surgery
- Orthopaedic recovery and mobility care
- Palliative and end-of-life support
- Urgent and same-day care for emergent issues
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#optionsAndCosts#rehabServices#acupuncture#chiropracticCare#hydrotherapy#gentleWithAnxiousPets#goodFollowUp#urgentCareAccess#busyClinic#longWaits#pricingConcerns#policyStrictness#continuityOfCare
Overall Ratings
🐾Tips for Pet Owners
- Book early and ask to be added to the cancellation list if you need a sooner appointment, as the clinic can be very busy.
- Request a clear estimate and ask what’s essential versus optional so you can plan costs confidently.
- Ensure your pet has a recent exam on file if you’ll need prescription or flea/tick refills to avoid delays or extra visits.
- If your pet has mobility or post-surgical needs, ask about their rehab options such as hydrotherapy, acupuncture, and physio.
- Allow extra time for check-in and potential delays, and aim to arrive a bit early during peak times.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
CleanLot Victoria
451m2623 Richmond Rd, Victoria, BC V8R 4S8, Canada
Royal Jubilee Hospital Parkade
580m2340-2370 Richmond Rd, Victoria, BC V8R 4S2, Canada
Lot G Public Parking
782mJubilee, Victoria, BC V8R 1J9, Canada
Parking Lot
785m1952 Bay St, Victoria, BC V8R 1J8, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hillside Veterinary Hospital is located at 1700 Kings Rd, Victoria, BC V8R 2P1, serving pet owners in Saanich and Victoria. No public transit station data was provided, so check Google Maps or the local transit agency for bus routes; if driving, nearby parking options include CleanLot Victoria, about a 6-minute walk away, and Royal Jubilee Hospital Parkade, about a 7-minute walk away.
Hillside Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting, especially if you need same-day or urgent care.
You can contact Hillside Veterinary Hospital through its website at https://www.hillsidevethospital.com/?utm_source=organic+search&utm_medium=gbp. A phone number was not provided in the source data.
To book an appointment at Hillside Veterinary Hospital, use the clinic's website or call to enquire about availability. Pet owners report the clinic can be busy, so book early and ask about a cancellation list if your pet needs to be seen sooner.
Consultation fees vary by clinic and are not regulated by a government-published veterinary fee schedule in Canada, and provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures or treatment plans, ask for an itemized written estimate; pet insurance and third-party payment-plan options may be available generally in Canada, but confirm details directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted payment methods, pet-insurance claim support, or any third-party payment-plan options.
Hillside Veterinary Hospital is noted for rehabilitation and physiotherapy, including hydrotherapy, as well as acupuncture, chiropractic services, dentistry and dental surgery, orthopaedic recovery and mobility care, palliative support, end-of-life care, and urgent or same-day care for emergent issues.
Hillside Veterinary Hospital has a 4.3 out of 5 rating from 386 reviews, with strong praise for compassionate care, friendly staff, thorough explanations, gentle handling of anxious or senior pets, follow-up, and rehabilitation services. Common concerns include busy scheduling, wait times for new clients, occasional call-back delays, and pricing concerns, so ask clear questions about timing and costs when booking.
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026