118 reviews
1480 Major Mackenzie Dr E c10, , ON L4S 0A1
#compassionateCare#knowledgeableVets#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the vet’s knowledge, thoroughness and compassionate care, with multiple accounts of life‑saving interventions and effective treatment for emergencies like poisoning, birthing complications and injuries. Many highlighted accommodating, same‑day or after‑hours appointments, friendly staff who remember pets, and helpful follow‑up calls. Several long‑term clients said they trust the clinic and have stayed for years, and some noted reasonable prices and clear explanations.
💬Common Feedback & Suggestions
Concerns centred on pricing: a number of reviewers felt costs were high, estimates changed, or unnecessary tests and imaging were recommended, with a few describing pressure or scare tactics. A smaller set mentioned poor bedside manner or rude communication (raising voices, belittling). There was one complaint about waiting an hour outside and not being allowed to be present during a vaccination. While most comments were positive, these recurring issues around cost transparency and tone stood out among the negative reviews.
🏥Clinic Specialties
- Emergency and critical care
- Soft‑tissue surgery and wound repair
- Poisoning and toxin ingestion treatment
- Reproductive and birthing complication support
- Puppy and kitten wellness and vaccinations
- Small‑mammal (guinea pig) urgent care
🏷️Keywords
#knowledgeableVet#compassionateCare#friendlyStaff#emergencyAvailability#lifeSavingInterventions#followUpCalls#clearCommunication#accommodatingScheduling#cleanClinic#transparentEstimates#highCosts#upsellingConcerns#rudeBehaviour#longWaits#loyalClients#sameDayAppointments
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—many reviewers were seen same‑day or after hours for emergencies.
- Ask for a written estimate and discuss alternatives before approving tests or imaging to avoid surprise costs.
- If you want to be present during vaccinations or procedures, confirm the clinic’s policy in advance.
- Bring prior records and test results to reduce the chance of repeat testing and extra expense.
- Let staff know if your pet is anxious; many reviewers noted gentle handling and helpful follow‑ups.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Tower Hill - Bathurst Animal Hospital is located at 372 Tower Hill Rd, Richmond Hill, ON L4E 0T8. No subway, light-rail or train station was found within walking distance, so driving may be the easiest option; street parking is typically available in this area, but check local signage before leaving your vehicle. For transit, check Google Maps or the local transit agency for the nearest bus route.
Tower Hill - Bathurst Animal Hospital's opening hours were not provided in the source data. Please call ahead to confirm today's hours before visiting, especially for urgent or after-hours needs.
You can contact Tower Hill - Bathurst Animal Hospital by phone at (647) 360-7663.
To book an appointment at Tower Hill - Bathurst Animal Hospital, call the clinic to enquire about availability. Review feedback mentions accommodating scheduling, including same-day and after-hours appointments in some urgent cases, but you should confirm current availability directly with the clinic.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before approving procedures, tests or imaging. If care is after-hours or emergency-related, fees are typically higher. Pet insurance and third-party payment-plan options may help some owners generally, but confirm any specific billing options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard and tap-and-go options such as Apple Pay or Google Pay, but the clinic's specific payment methods were not provided. Call ahead to confirm accepted payments, pet-insurance claim support or any third-party payment-plan options before your visit.
The review summary indicates that Tower Hill - Bathurst Animal Hospital has helped with urgent cases, including poisoning, birthing complications, injuries and after-hours appointments. For any emergency, call ahead before going so the clinic can confirm availability and advise whether your pet should be seen there or referred to an emergency hospital.
The provided summary lists emergency and critical care, soft-tissue surgery and wound repair, poisoning and toxin ingestion treatment, reproductive and birthing complication support, puppy and kitten wellness and vaccinations, and small-mammal urgent care such as guinea pig care.
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Last updated: July 28, 2026