249 reviews
3671 Westminster Hwy #130, , BC V7C 5V2
#afterHoursCare#emergencyCare#compassionateCare+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and vets who take time to listen, explain options and set reasonable expectations. Many cited thorough, diligent care with strong diagnostics (e.g., finding diabetes and UTIs, timely ultrasound leading to life‑saving surgery), and kind support during emergencies and end‑of‑life decisions. Reviewers also appreciated practical conveniences like being accommodated when fully booked, staff staying late, two sister locations for easier booking, and Fear Free handling. Follow‑up check‑ins after procedures and success with routine needs like nail trims were also noted.
💬Common Feedback & Suggestions
Criticism focused on pricing: several reviewers reported bills well above estimates, perceived upselling or repeated testing, and costs they felt were high or poorly explained (including dental work bundled with a cleaning). A few owners felt diagnoses or emergency treatments missed the mark, and there were isolated mentions of rude or unhelpful front‑desk interactions and lack of post‑procedure follow‑up. One reviewer said a favourite doctor had left. Overall, the feedback is largely positive, but clearer estimates, cost transparency and consistent communication would address most concerns.
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue surgery and spay/neuter
- Dentistry and dental extractions
- Internal medicine and diagnostics (diabetes, kidney, UTIs)
- End‑of‑life and euthanasia support
- Small mammal (guinea pig) care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#emergencyAccommodation#twoLocations#fearFreeCertified#strongDiagnostics#followUpCare#cleanFacility#longTermClients#eveningHours#pricingTransparency#unexpectedCharges#extraTesting#nailTrims#clearCommunication
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written, itemized estimate (including potential add‑ons like dental cleanings) and clarify what could change before you consent.
- Discuss your budget upfront—several reviewers said the team worked with them to prioritize diagnostics and treatments they could afford.
- For urgent needs, call ahead; reviewers note the clinic often accommodates emergencies and you can check both the Ironwood and Seafair locations for availability.
- If your pet is anxious, mention it—reviewers noted Fear Free handling and success with services like nail trims.
- After any procedure, confirm the follow‑up plan and who to contact with concerns to ensure continuity of care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Coppersmith Corner - Lot #1364
108m11388 Steveston Hwy, Richmond, BC V7A 5J5, Canada
Ironwood Parking
323m11666 Steveston Hwy, Richmond, BC V7A 5J3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ironwood Animal Hospital is located at 11380 Steveston Hwy #150, Richmond, BC V7A 5J9. Public transit details were not provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, nearby parking includes Coppersmith Corner - Lot #1364, about a 1-minute walk away, and Ironwood Parking, about a 4-minute walk away.
Ironwood Animal Hospital's current opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent care or evening availability.
The source data does not list a phone number for Ironwood Animal Hospital. You can visit the clinic website at http://www.ironwoodanimal.com/ for current contact details and appointment information.
To book an appointment at Ironwood Animal Hospital, use the contact options on the clinic website or call to enquire once you have confirmed the current contact details. For urgent needs, reviewers suggest calling ahead because availability may depend on the day and the clinic's schedule.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or diagnostics; after-hours or emergency care, when available, is typically more expensive. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods were not listed in the source data. Call ahead to confirm accepted payment options, including whether direct pet-insurance claims or third-party payment plans can be used.
Ironwood Animal Hospital is associated with emergency and urgent care in the provided clinic summary, and reviewers mentioned emergency accommodation and evening hours. Call ahead before going in, because urgent-care availability, after-hours fees and whether your pet can be seen right away may vary.
Yes, nearby parking is listed for Ironwood Animal Hospital. Coppersmith Corner - Lot #1364 is about 108 metres away, roughly a 1-minute walk, and Ironwood Parking is about 323 metres away, roughly a 4-minute walk.
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026