4.4
133 reviews
1398 Kingston Rd, , ON L1V 1B9
#compassionateCare#friendlyStaff#clearCommunication+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and staff for being exceptionally caring, gentle, and knowledgeable. Many highlighted thorough explanations, follow-up calls, and options-based care without pressure, along with fair or reasonable pricing. Nervous pets are handled patiently with treats and calm, fear-free techniques, and several reviewers noted quick accommodation for emergencies and on-time appointments. The clinic is also described as clean and welcoming, with many long-term clients returning for years or even decades.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few concerns appeared. Some owners reported difficulty reaching the clinic by phone or encountering a brusque interaction at the front desk or with a locum vet. A small number mentioned perceived upselling or higher costs, an instance of trouble obtaining a blood sample, and a complaint about microchip scanning; there is also one serious account of a poor outcome after a spay. These issues were rare compared with the volume of strong recommendations.
🏥Clinic Specialties
- Exotic and small mammal care
- Preventive care and vaccinations
- End-of-life and euthanasia support
- Urgent and same-day emergency appointments
- Surgery and spay/neuter procedures
- Fear-free handling for anxious pets
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#fearFreeHandling#emergencyAccommodations#longTermClients#fairPricing#noPressureSales#followUpCalls#cleanFacility#phoneCommunicationIssues#occasionalRudeService#upsellingConcerns#paymentFlexibility
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know in advance and bring favourite treats—they use gentle, fear-reducing handling that many reviewers found helpful.
- For time-sensitive needs or emergencies, call ahead and be persistent; they often accommodate same-day cases when possible.
- Ask the vet to walk you through all treatment options and costs—reviewers appreciated the clear explanations and no-pressure approach.
- If you prefer continuity, request a specific veterinarian when booking, as many clients value seeing the same doctor over time.
- Owners of small mammals or other exotics should mention this when scheduling to ensure the appropriate clinician is available.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Reliance Restoration
659m1704 Conacher Crescent, Pickering, ON L1X 2T4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pickering Animal Hospital is located at 2460 Brock Rd B3, Pickering, ON L1X 0J1, Canada. No subway, light-rail, or train station was found within walking distance, so driving may be easiest; you can also check Google Maps or the local transit agency for the nearest bus route. Nearby parking is listed at Reliance Restoration, about an 8-minute walk away.
Pickering Animal Hospital's current opening hours are not listed in the provided information. Please call ahead to confirm today's hours before visiting, especially for urgent or same-day needs.
You can contact Pickering Animal Hospital by phone at (289) 301-7495. Calling is the best option for confirming hours, availability, appointment timing, and whether the right veterinarian is available for your pet's needs.
To book an appointment at Pickering Animal Hospital, call to enquire about available appointment times. If your pet is anxious, has an urgent concern, or is an exotic or small mammal, mention that when booking so the team can plan appropriately.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance plans do not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dental work, ask for an itemized written estimate. After-hours or urgent care, when available, typically costs more. Pet insurance and third-party payment-plan options exist in Canada, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods Pickering Animal Hospital currently accepts.
The provided review summary mentions urgent and same-day emergency appointments, with several pet owners noting quick accommodation for emergencies when possible. Call ahead for urgent cases to confirm availability before travelling to the clinic.
Pickering Animal Hospital is noted for exotic and small mammal care, preventive care and vaccinations, end-of-life and euthanasia support, urgent and same-day emergency appointments, surgery and spay/neuter procedures, and fear-free handling for anxious pets. If your pet needs exotic care or a specific procedure, call to enquire before booking.
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Last updated: July 28, 2026