392 reviews
1105 Finch Ave, , ON L1V 1J7
#compassionateCare#clearCommunication#noUpselling+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s skill and compassion with exotic pets, especially rabbits, birds, reptiles and small mammals. Many highlight clear explanations, multiple treatment options, and thoughtful follow-ups that helped pets recover from issues like GI stasis, injuries, and infections. Several noted quick access for urgent cases, including same-day/Sunday visits and a no-pressure approach to care. Pricing was often described as reasonable for exotic medicine.
💬Common Feedback & Suggestions
A minority of reviews report serious concerns, including perceived misdiagnoses, complications after procedures, or worsening conditions, and a few heartbreaking outcomes. Some clients felt pricing was high or “money-focused,” and a number cited unwelcoming or rude front-desk interactions plus appointment mix-ups or repeated rescheduling. Accessibility inside at least one exam room was limited for a wheelchair, and there were occasional waits. While most feedback is positive, these issues suggest uneven experiences depending on staff and case complexity.
🏥Clinic Specialties
- Exotic and avian medicine
- Rabbit spay/neuter and GI stasis care
- Reptile medicine (snakes, bearded dragons, geckos, turtles)
- Small mammal care (hamsters, rats, guinea pigs)
- Emergency and same-day care for exotics
- Palliative and end-of-life support
🏷️Keywords
#exoticExpertise#avianCare#rabbitSavvy#reptileFriendly#smallMammalCare#compassionateStaff#clearCommunication#quickService#sundayAvailability#followUpCalls#reasonablePricing#someHighCosts#rudeFrontDesk#schedulingIssues#accessibilityConcerns#cleanFacility#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- If you have an exotic pet (rabbit, bird, reptile, small mammal), ask for species-experienced vets and request that treatment options and costs be explained upfront.
- For urgent concerns, call ahead—reviewers mention same-day or even Sunday availability and a drop-off option for some bird cases.
- Bring recent husbandry details (diet, enclosure temps, supplements) for birds and reptiles to help the team tailor care.
- If you need mobility accommodations, request an accessible exam space when booking as one room was reported tight for a wheelchair.
- Ask for an itemized estimate and invoice to avoid surprises, as some reviewers felt visit costs ran high or had unexpected add-ons.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
1355 Kingston Rd Parking
546m1355 Pickering Pkwy, Ajax, ON L1S 1R6, Canada
Pickering City Hall Parking
643m1 The Esplanade S, Pickering, ON L1V 6K7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Millennium City Veterinary Hospital is located at 1866 Liverpool Rd, Pickering, ON L1V 1W3. The closest listed public transport option is Pickering GO, a train station about an 11-minute walk away; nearby parking options include 1355 Kingston Rd Parking, about a 7-minute walk, and Pickering City Hall Parking, about an 8-minute walk.
Millennium City Veterinary Hospital's opening hours are not listed in the provided information, so pet owners should call ahead to confirm today's schedule before visiting.
You can contact Millennium City Veterinary Hospital by phone at (905) 420-9555.
To book an appointment at Millennium City Veterinary Hospital, call ahead to enquire about availability, especially for urgent exotic pet concerns or if you need mobility accommodations for the exam room.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or complex care, ask for an itemized written estimate; after-hours or urgent-care fees are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options should be confirmed directly with the clinic. Some clinics may also support pet-insurance claims or third-party payment plans, so ask ahead if that matters for your visit.
The provided review summary mentions quick access for urgent cases, including same-day and Sunday visits, and lists emergency and same-day care for exotic pets among the clinic's specialties. Pet owners should call ahead to confirm current urgent-care availability before travelling.
Millennium City Veterinary Hospital is noted for exotic and avian medicine, including care for rabbits, birds, reptiles, snakes, bearded dragons, geckos, turtles, hamsters, rats and guinea pigs. The provided summary also mentions rabbit spay and neuter, GI stasis care, small mammal care, same-day care for exotics, and palliative or end-of-life support.
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Last updated: July 28, 2026