163 reviews
888 Meadowlands Dr #15, Nepean, ON K2C 3R2
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly staff and vets who clearly explain diagnoses and options. Many cited thorough exams, prompt help in emergencies or same‑day bookings, and thoughtful follow‑up calls. Reviewers also appreciated that the team doesn’t push unnecessary tests and that costs are often described as reasonable or fair. Pets that are typically anxious were reported to be calm here, and several successful surgeries and dental procedures were highlighted.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a small number of clients raised concerns about pricing, with isolated claims of overcharging or unnecessary tests. One reviewer felt the clinic struggled with handling a large‑breed dog, while another noted a case where their pet couldn’t be helped despite the team’s support. A few older reviews mention inconsistent experiences or communication during difficult situations. Overall, negatives are infrequent compared to the strong pattern of satisfied, long‑term clients.
🏥Clinic Specialties
- Dentistry and dental cleaning
- Soft‑tissue surgery (tumour removals, bladder surgery)
- Emergency and same‑day care
- Compassionate end‑of‑life and euthanasia support
- Preventive care and thorough wellness exams
- Cat‑ and anxious‑pet‑friendly handling
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#thoroughExams#emergencyAccommodations#sameDayAppointments#fairPricing#pricingConcerns#notPushingUnnecessaryTests#longTermClients#surgerySuccess#dentalCare#euthanasiaSupport#anxiousPetsHandled#independentClinic
Overall Ratings
🐾Tips for Pet Owners
- Call early if your pet needs urgent attention—multiple reviewers were accommodated for same‑day or emergency visits.
- If your pet is anxious (especially cats), ask about pre‑visit calming options and handling approaches that reviewers found helpful.
- Discuss a written estimate and treatment plan up front; most found pricing fair, but a few reported cost concerns.
- For procedures like dentistry or surgery, ask about post‑op instructions and expect a follow‑up call to check on recovery.
- Owners of very large‑breed dogs may wish to confirm handling protocols in advance to ensure everyone is comfortable.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Innes Road Animal Hospital is located at 3469 Innes Rd, Orléans, ON K1C 1T1 in Ottawa. No subway, light-rail, or train station was found within walking distance, so driving is likely easiest; street parking is typically available in this area, but check posted signage. For public transit, check Google Maps or OC Transpo for the nearest local bus route.
Innes Road Animal Hospital’s current opening hours are not listed in the provided information. Call ahead to confirm today’s hours before visiting.
You can contact Innes Road Animal Hospital by phone at (613) 834-8252. A website was not provided in the source information.
To book an appointment at Innes Road Animal Hospital, call the clinic to enquire about availability. Reviews mention same-day bookings and urgent accommodations, so calling early is recommended if your pet needs prompt attention.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for dentistry, surgery, or other procedures, ask for an itemized written estimate before treatment. If your pet needs urgent or after-hours care, fees are typically higher. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods for Innes Road Animal Hospital were not provided. Call ahead to confirm accepted payment options, including whether pet-insurance direct claims or third-party payment plans are supported.
Reviews and the clinic summary mention emergency accommodations and same-day appointments. If your pet needs urgent attention, call as early as possible to ask whether the team can see your pet that day.
Based on the provided review summary, Innes Road Animal Hospital is known for dentistry and dental cleaning, soft-tissue surgery such as tumour removals and bladder surgery, preventive wellness exams, emergency and same-day care, compassionate end-of-life support, and cat- and anxious-pet-friendly handling.
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Last updated: July 28, 2026