145 reviews
665 River Rd Unit 104, , ON K1V 1S9
#compassionateCare#knowledgeableVets#thoroughExams+11
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, attentive team and the way vets take time to explain diagnoses, options, and after‑care without rushing. Many highlighted gentle handling of anxious or special‑needs pets, excellent senior and end‑of‑life care, and support for pet parents. Reviewers also noted that urgent and same‑day appointments are often accommodated and that communication is clear and reassuring. Long‑term clients (10–20+ years) repeatedly express strong trust and loyalty.
💬Common Feedback & Suggestions
Critical feedback was rare, but a few reviewers mentioned limited hours (no evenings or weekends) and occasional difficulty reaching the clinic by phone or getting a call returned. One reviewer reported a medication timing/reminder issue and a concern about follow‑up on a parasite problem, and another wished reminders came earlier than the same day. Overall, comments were overwhelmingly positive with only isolated service or communication hiccups noted.
🏥Clinic Specialties
- Compassionate end‑of‑life care and euthanasia support
- Same‑day and urgent appointments
- Preventive care and vaccinations
- Parasite prevention and treatment (heartworm, fleas and ticks)
- Senior pet care
- Care for anxious or special‑needs pets
🏷️Keywords
#compassionateCare#thoroughExplanations#gentleWithAnxiousPets#urgentCareAccommodations#longTermLoyalty#friendlyStaff#clearCommunication#fairPricing#notPushy#endOfLifeSupport#responsiveByEmailText#phoneResponseIssues#limitedHours#quickInAndOut#covidCurbsideSetup#onlineFoodOrdering
Overall Ratings
🐾Tips for Pet Owners
- If you need an urgent visit, ask about same‑day availability—they often fit pets in for emergencies.
- Plan appointments during weekday hours, as reviewers noted there are no evening or weekend times.
- If you don’t reach them by phone, follow up via email or text—several reviewers found those channels responsive.
- Tell the team if your pet is anxious or has special needs so they can tailor handling and make the visit easier.
- Use their online food ordering option to save time and ensure your pet’s diet is ready for pickup.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
MS Line Painting and Signs
693m104 Bald Eagle Cres, Ottawa, ON K0A 2Z0, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Richmond Animal Hospital is located at 6174 Perth St, Richmond, ON K0A 2Z0, in the Ottawa area. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Nearby parking information lists MS Line Painting and Signs at about a 9-minute walk, so call ahead or check maps to confirm current parking options before you go.
Richmond Animal Hospital asks pet owners to call ahead to confirm current opening hours. Review feedback also mentions limited hours, with no evening or weekend times noted, so it is best to plan visits during weekday hours and confirm availability before travelling.
You can contact Richmond Animal Hospital by phone at (613) 838-4500. Review feedback also suggests email or text may be helpful follow-up options if you have trouble reaching the clinic by phone.
To book an appointment at Richmond Animal Hospital, call to enquire about available times. Pet owners report that urgent and same-day appointments are often accommodated, but availability can vary, so contact the clinic as early as possible if your pet needs timely care.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures, ask for an itemized written estimate before approving care. Pet insurance and third-party payment-plan options may exist in Canada generally, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some support pet-insurance direct claims or third-party payment plans. Payment options can vary, so call ahead to confirm what Richmond Animal Hospital currently accepts.
Nearby parking data lists MS Line Painting and Signs at about 693 metres away, roughly a 9-minute walk from Richmond Animal Hospital. Because parking availability can change, check maps before your visit and call ahead if you need accessible or close-by parking.
Pet owner feedback for Richmond Animal Hospital is overwhelmingly positive, with strong satisfaction for medical expertise, service attitude, pricing, cleanliness, and recommendability. Owners especially praise the compassionate team, clear explanations, gentle handling of anxious or special-needs pets, senior pet care, and end-of-life support, while a few note limited hours and occasional phone-response issues.
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Last updated: July 28, 2026