716 reviews
1945 Baseline Rd, , ON K2C 0C7
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and staff for being exceptionally kind, compassionate, and professional, with clear explanations and patient answers to questions. Many mention thorough exams, knowledgeable guidance, and thoughtful follow‑ups, as well as gentle handling of anxious or reactive pets. Reviewers also highlight same‑day or short‑notice appointments in urgent situations and a clean, comfortable clinic with separate cat and dog areas.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a recurring theme is communication and scheduling hiccups: difficulty reaching the clinic by phone or voicemail, occasional lost emails or orders, an appointment not entered into the system, and some reports of overbooking or longer waits. A few reviewers felt staff could be better organised and one or two felt their concerns weren’t sufficiently considered during assessment. Pricing is generally viewed as fair or better than nearby clinics, though a couple of owners found prescription diets pricier than at other practices.
🏥Clinic Specialties
- International pet travel documents and health certificates
- Gentle handling for nervous or reactive pets
- Same-day and urgent appointment accommodation
- Senior pet and chronic care
- End-of-life and euthanasia support
- Cat-friendly features with separate cat and dog areas
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExams#clearCommunication#friendlyStaff#urgentAppointments#travelCertificates#fearFreeHandling#separateCatDogAreas#cleanFacility#reasonablePrices#phoneResponseIssues#organisationalHiccups#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- If you need urgent care, ask about same‑day availability—many reviewers were fit in quickly when other clinics could not.
- For travel paperwork or health certificates, book ahead and bring all required destination documents to streamline the process.
- If your pet is nervous or reactive, let the team know in advance; they’re praised for gentle handling and have separate cat and dog areas.
- Order prescription food and refills early to avoid delays, and ask about pricing if you’re cost‑comparing with other clinics.
- Phones can be busy; consider following up by email and confirm appointments to avoid any scheduling mix‑ups.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
No condition data available yet
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Claudette Cain Parking Lot South
150mRiver / Earl Armstrong, Ottawa, ON K1V 1G1, Canada
Claudette Cain Parking Lot North
232m660 Ottawa Regional Rd 19, Ottawa, ON K1V 1G1, Canada
OC Transpo - Riverview Park & Ride
306m650 Earl Armstrong Rd, Manotick, ON K4M 0E2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vimy Bridge Animal Hospital is located at 665 River Rd Unit 104, Ottawa, ON K1V 1S9. The closest listed public transit station is Limebank light rail station, but it is about a 32-minute walk away, so driving or checking an OC Transpo bus route on Google Maps may be more practical. Nearby parking includes Claudette Cain Parking Lot South, about a 2-minute walk from the clinic.
Vimy Bridge Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for urgent needs, appointment changes, or prescription food and refill pickups.
You can contact Vimy Bridge Animal Hospital by phone at (613) 822-4333. Reviews suggest the phones can be busy at times, so it is sensible to confirm appointments and follow up if you are waiting on an order, email, or callback.
To book an appointment at Vimy Bridge Animal Hospital, call the clinic to enquire about available times. Pet owners mention same-day or short-notice appointments may sometimes be accommodated for urgent situations, but availability should always be confirmed directly with the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance plans do not cover pets. Call Vimy Bridge Animal Hospital for a current quote, and for procedures or travel paperwork, ask for an itemized written estimate before approving treatment. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should call to enquire about what applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options should be confirmed before your visit. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm what Vimy Bridge Animal Hospital can process.
Vimy Bridge Animal Hospital is noted for international pet travel documents and health certificates, gentle handling for nervous or reactive pets, senior pet and chronic care, urgent appointment accommodation, and end-of-life or euthanasia support. For travel paperwork, book ahead and bring the destination requirements with you.
Yes, Vimy Bridge Animal Hospital has cat-friendly features noted in the source data, including separate cat and dog areas. This may be helpful for cats that become stressed around dogs, and owners of nervous pets should let the team know in advance.
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Last updated: July 28, 2026