87 reviews
407 St. Laurent Blvd, , ON K1K 2Z6
#compassionateCare#exoticsExpertise#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarian’s compassion, clear explanations, and strong clinical judgement, with many calling him the best vet they’ve ever had. Reviewers highlighted accommodating access and responsiveness, from quick new‑patient email replies to fitting in urgent cases near closing and offering thoughtful follow‑ups. Several pets had excellent outcomes, including life‑saving care for a cat and unborn kitten, and people appreciated community‑minded touches like special‑rate rabies vaccines.
💬Common Feedback & Suggestions
A small number of reviews raised concerns. One person reported a very poor customer service experience while trying to become a new client, and another disagreed with a prognosis that involved an expensive surgery. Otherwise, critiques were rare, and comments about facility hygiene were limited mostly to being COVID conscious.
🏥Clinic Specialties
- Preventive care: vaccinations, deworming, wellness exams
- Emergency and after-hours triage/assistance
- Canine and feline general medicine
- Client education and follow-up communication
- Rabies vaccination at special rate
- Compassionate end-of-life guidance
🏷️Keywords
#compassionateCare#knowledgeableVet#clearCommunication#gentleHandling#responsiveEmail#accommodatingAfterHours#accessibleAppointments#followUpCare#lifeSavingOutcomes#affordablePricing#communityMinded#covidConscious#personalizedService#wouldReturn#dogAndCatCare#newPatientFriendly
Overall Ratings
🐾Tips for Pet Owners
- If you are a new client, email first to confirm availability—reviews mention quick, professional replies.
- For urgent issues, call ahead; reviewers say the team sometimes accommodates near closing or provides triage and referral guidance.
- Ask about vaccine options, including any special-rate rabies shots noted by reviewers.
- Bring your questions—clients report the vet explains procedures clearly and follows up after visits.
- If you have preferences around treatment intensity or budget, discuss them upfront to align expectations.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Russell Veterinary Services is located at 2980 Gregoire Rd, Russell, ON K4R 0H6, Canada, in the Ottawa area. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; street parking is typically available nearby, but check local signage before leaving your vehicle. For transit, check Google Maps or the local transit agency for the nearest bus route.
Russell Veterinary Services asks pet owners to call ahead to confirm current opening hours. Hours may vary, especially around holidays, urgent cases, or after-hours triage availability.
You can contact Russell Veterinary Services by phone at (613) 445-2179. Calling ahead is the best way to confirm hours, appointment availability, fees, and urgent-care guidance.
To book an appointment at Russell Veterinary Services, contact the clinic directly and ask about availability. If you are a new client, reviews suggest emailing first may be helpful where available, as pet owners have mentioned quick and professional replies.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures ask for an itemized written estimate before you proceed. Because the clinic is noted for emergency and after-hours triage or assistance, ask whether after-hours fees apply, as they are typically higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm directly before your visit.
Many Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm accepted payment methods, and ask separately about pet-insurance claims or third-party payment plans if you may need them.
Russell Veterinary Services is described as offering emergency and after-hours triage or assistance. For urgent issues, call ahead before going in so the clinic can advise whether they can accommodate your pet, provide triage guidance, or recommend referral care.
Pet-owner feedback is strongly positive overall, especially for compassion, clear explanations, clinical judgement, responsiveness, cleanliness, and follow-up communication. A small number of reviews mention concerns about customer service access and disagreement over a prognosis involving expensive surgery, so new clients may want to discuss expectations, treatment options, and budget openly during booking or consultation.
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Last updated: July 28, 2026