4.2
401 reviews
257 McArthur Ave., , ON K1L 6P3
#compassionateCare#thoroughExplanations#emergencyAccommodations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the friendly, compassionate team and vets who are thorough, patient, and clearly explain options. Many report excellent outcomes across routine care, dentals, surgery (including emergencies and neuters), and senior care. Anxious or reactive pets are handled gently with a low-stress, fear-free approach that puts animals at ease. The on-site grooming/spa also earns rave reviews for quality results and calm, happy pets after visits.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few issues raised. A handful cite front-desk or service lapses, including a strict no-exceptions closing policy for medication pickup, plus isolated concerns about a misdiagnosis or an underwhelming annual exam. Pricing feels high to some, though others appreciated transparent estimates, options, and efforts to save money. One reviewer also noted difficulty understanding the medical terminology at a visit.
🏥Clinic Specialties
- Pet grooming and spa services
- Soft-tissue surgery (including emergency and neuter)
- Internal medicine consultations
- Dentistry and dental procedures
- Fear-free, low-stress handling for anxious pets
- Geriatric and end-of-life care
🏷️Keywords
#compassionateCare#knowledgeableVets#gentleHandling#anxiousPets#thoroughExams#clearCommunication#schedulingFlexibility#groomingQuality#cleanFacility#longTermClients#pricingTransparency#expensiveForSome#frontDeskIssues#afterHoursStrict#misdiagnosisConcern
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, let the team know when booking—they use low-stress, fear-free handling and can tailor the visit.
- Book grooming appointments ahead of time; the spa is popular and many clients return regularly.
- Ask for an itemized estimate and a breakdown of treatment options to plan costs—they are open to discussing budgets.
- Plan to pick up medications well before closing, as staff have enforced strict closing times in reviews.
- For seniors or complex cases, ask about a deeper internal medicine consult to guide diagnostics and treatment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking Lot
250mOrléans, ON K4A 4C5, Canada
Bilal Mosque Private Parking Lot
271mOrléans, Ottawa, ON K4A 3J7, Canada
Parking Lot
340m2121 Tenth Line Rd, Orléans, ON K4A 4C5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Orleans Veterinary Hospital is located at 1992 Tenth Line Rd, Orléans, ON K1E 0A7, in Ottawa. The closest listed public transport stop is Vantage / Ad. 303, a bus stop about a 4-minute walk away; nearby parking options include a Parking Lot about a 3-minute walk from the clinic.
Orleans Veterinary Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for medication pickups, as reviews mention strict closing-time policies.
You can contact Orleans Veterinary Hospital by phone at (613) 824-7511. Calling is the best option for confirming hours, availability, appointment booking, and current service details.
To book an appointment at Orleans Veterinary Hospital, call the clinic directly to enquire about availability. If your pet is anxious or reactive, mention this when booking so the team can plan for low-stress, fear-free handling.
Consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Call Orleans Veterinary Hospital for a current quote, and ask for an itemized written estimate before procedures; pet insurance and third-party payment-plan options may be worth discussing in general, but confirm what applies directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Orleans Veterinary Hospital currently accepts.
Orleans Veterinary Hospital is described as offering pet grooming and spa services, soft-tissue surgery including emergency and neuter procedures, internal medicine consultations, dentistry and dental procedures, fear-free handling for anxious pets, and geriatric and end-of-life care.
Pet owner feedback for Orleans Veterinary Hospital is strongly positive, especially for compassionate care, knowledgeable vets, gentle handling, clean facilities, grooming quality, and clear communication. Some reviews mention higher pricing, occasional front-desk concerns, strict closing policies for medication pickup, and isolated concerns about diagnosis or exam depth.
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Last updated: July 28, 2026