112 reviews
5035 Innovation Dr Unit 300, Kanata, ON K2K 0L5
#compassionateCare#thoroughExplanations#friendlyStaff+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and responsiveness, with many noting how often they were accommodated on short notice for urgent issues. Reviewers highlight clear explanations, follow‑up calls, and strong outcomes—from stabilizing emergencies and managing UTIs and pancreatitis to smooth dental procedures and supportive end‑of‑life care. Many also appreciate the clinic’s extensive support for local rescues and willingness to see rabbits, birds, guinea pigs and other small pets.
💬Common Feedback & Suggestions
While most feedback is very positive, a noticeable minority raise concerns. Some report long waits, curbside delays, or scheduling overlaps, and a few mention confusion about posted hours. Several reviewers felt pricing wasn’t discussed up front or that invoices included items they didn’t expect, and there are allegations of misdiagnosis or limited testing—especially for exotic or complex cases—along with a rare note about cleanliness. Continued emphasis on transparent cost estimates, diagnostic plans, and time management would address these concerns.
🏥Clinic Specialties
- Emergency and urgent care
- Rescue and shelter cat care
- Exotic and avian medicine
- End-of-life and euthanasia services
- Dentistry and dental surgery
- Internal medicine for dogs and cats
🏷️Keywords
#compassionateCare#rescueSupport#sameDayAppointments#emergencyCare#clearCommunication#followUpCalls#endOfLifeCare#exoticPetCare#fairPricing#pricingConcerns#longWaits#schedulingIssues#billingTransparency#misdiagnosisReports#supportiveStaff#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent cases—many reviewers were accommodated same day, especially in emergencies.
- Ask for an itemized estimate and discuss diagnostic options up front to avoid billing surprises.
- If bringing an exotic pet (bird, rabbit, guinea pig, rat, mouse), confirm the plan and consider a specialist second opinion for complex issues.
- Plan for possible wait times; curbside or busy periods have led to delays for some clients.
- Bring recent records, photos, or videos of symptoms and provide updates after visits—staff often follow up and adjust treatment accordingly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking Lot
326m2121 Tenth Line Rd, Orléans, ON K4A 4C5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Tenth Line Animal Hospital is located at 200 Vanguard Dr, Orléans, ON K4A 1A1, in Ottawa. The closest listed public transport stop is Vantage / Ad. 303, a bus stop about a 4-minute walk away; there is also a nearby Parking Lot about a 4-minute walk from the clinic.
Tenth Line Animal Hospital's opening hours are not listed in the provided information, so pet owners should call ahead to confirm current hours before visiting.
You can contact Tenth Line Animal Hospital by phone at (613) 824-4500.
To book an appointment at Tenth Line Animal Hospital, call the clinic to ask about available appointment times and whether same-day or urgent visits are possible.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Tenth Line Animal Hospital for a current quote, and ask for an itemized written estimate before procedures or diagnostics; emergency or after-hours care, when available, is typically more expensive. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic or provider.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Tenth Line Animal Hospital accepts, including whether any pet-insurance direct claims or third-party payment-plan options are available.
Tenth Line Animal Hospital is described as offering emergency and urgent care, and reviewers mention being accommodated on short notice for urgent issues. Because hours and availability can change, call ahead before going in with an emergency or after-hours concern.
The provided information lists emergency and urgent care, rescue and shelter cat care, exotic and avian medicine, end-of-life and euthanasia services, dentistry and dental surgery, and internal medicine for dogs and cats among Tenth Line Animal Hospital's service strengths.
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Last updated: July 28, 2026