Twin Lakes Veterinary Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the veterinarians’ skill and compassion, especially Dr. Peter (and Dr. Fahmy), along with a friendly, attentive team. Many reported smooth surgical outcomes—from routine spays/neuters to tail amputation, cherry‑eye repair and TECA—with clear post‑op instructions and follow‑ups. Reviewers highlighted gentle, low‑stress handling of anxious pets, a clean, bright clinic with separate areas for cats and dogs, and staff who take time to answer questions. Affordable, transparent pricing—particularly for the spay/neuter program—was a major positive theme.

💬Common Feedback & Suggestions

While reviews are overwhelmingly positive, a minority cited blunt or rude front‑desk interactions. A few owners experienced scheduling challenges or waits (e.g., being asked to do a drop‑off, 30–40‑minute delays) and one reported being declined for an urgent visit. There were isolated complaints about an undesired microchip and an aggressive shave pattern after surgery. These were outliers compared with the overall tone but are noted by some reviewers.

🏥Clinic Specialties

  • High‑volume spay and neuter services
  • Soft‑tissue surgery (e.g., tail amputation, TECA, cherry‑eye repair)
  • Low‑stress handling for anxious or reactive dogs
  • Cat‑friendly facilities with a separate cat area
  • Preventive care and client education
  • Chronic disease management (e.g., kidney disease)

🏷️Keywords

#compassionateCare#skilledSurgery#affordablePricing#spayNeuterProgram#clearCommunication#gentleHandling#catFriendly#cleanBrightClinic#accommodatingStaff#sameDayTriage#thoroughFollowUp#highlyRecommended#longWaits#rudeFrontDesk

Overall Ratings

🐾Tips for Pet Owners

  • Book early for non‑urgent visits; same‑day spots may be available for urgent needs if you call ahead.
  • If your pet is anxious or reactive, let the team know—they adjust their pace and handling, and there’s a cat‑only area to reduce stress.
  • Consider their spay/neuter program for cost savings and ask what is included; they provide clear written and verbal after‑care.
  • For minor skin or paw issues, ask if photo triage is possible—some reviewers had quick guidance this way.
  • Arrive a few minutes early and bring your questions; staff are thorough and will explain options and next steps.
📊 **Overall Ratings** - Medical Expertise: 96% satisfied - Service Attitude: 92% satisfied - Convenience: 90% satisfied - Pricing: 96% satisfied - Cleanliness: 97% satisfied - Recommendability: 95% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the veterinarians’ skill and compassion, especially Dr. Peter (and Dr. Fahmy), along with a friendly, attentive team. Many reported smooth surgical outcomes—from routine spays/neuters to tail amputation, cherry‑eye repair and TECA—with clear post‑op instructions and follow‑ups. Reviewers highlighted gentle, low‑stress handling of anxious pets, a clean, bright clinic with separate areas for cats and dogs, and staff who take time to answer questions. Affordable, transparent pricing—particularly for the spay/neuter program—was a major positive theme. 💬 **Common Feedback & Suggestions** While reviews are overwhelmingly positive, a minority cited blunt or rude front‑desk interactions. A few owners experienced scheduling challenges or waits (e.g., being asked to do a drop‑off, 30–40‑minute delays) and one reported being declined for an urgent visit. There were isolated complaints about an undesired microchip and an aggressive shave pattern after surgery. These were outliers compared with the overall tone but are noted by some reviewers. 🏥 **Clinic Specialties** - High‑volume spay and neuter services - Soft‑tissue surgery (e.g., tail amputation, TECA, cherry‑eye repair) - Low‑stress handling for anxious or reactive dogs - Cat‑friendly facilities with a separate cat area - Preventive care and client education - Chronic disease management (e.g., kidney disease) 🏷️ **Tags** #compassionateCare #skilledSurgery #affordablePricing #spayNeuterProgram #clearCommunication #gentleHandling #catFriendly #cleanBrightClinic #accommodatingStaff #sameDayTriage #thoroughFollowUp #highlyRecommended #longWaits #rudeFrontDesk 🐾 **Tips for Pet Owners** - Book early for non‑urgent visits; same‑day spots may be available for urgent needs if you call ahead. - If your pet is anxious or reactive, let the team know—they adjust their pace and handling, and there’s a cat‑only area to reduce stress. - Consider their spay/neuter program for cost savings and ask what is included; they provide clear written and verbal after‑care. - For minor skin or paw issues, ask if photo triage is possible—some reviewers had quick guidance this way. - Arrive a few minutes early and bring your questions; staff are thorough and will explain options and next steps.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(705) 243-8923
Official website
twinlakesvetorillia.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1080 Mississaga St W, Orillia, ON L3V 3C8

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Parking

Green Storage Orillia Harvie

716m
575 Harvie Settlement Rd, Orillia, ON L3V 0Y7, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Twin Lakes Veterinary Hospital is located at 1080 Mississaga St W, Orillia, ON L3V 3C8. No subway, light-rail, or train station was listed within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route.

Twin Lakes Veterinary Hospital's opening hours are listed as please call ahead to confirm. Hours can change, so confirm before visiting, especially for urgent concerns or same-day availability.

You can contact Twin Lakes Veterinary Hospital by phone at (705) 243-8923. No website was provided in the source information.

To book an appointment at Twin Lakes Veterinary Hospital, call the clinic to enquire about availability. For non-urgent visits, booking early is recommended; for urgent needs, ask whether same-day triage is available.

Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery, ask for an itemized written estimate before treatment; pet insurance and third-party payment-plan options may be worth asking about in general terms.

Many Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options should be confirmed directly with Twin Lakes Veterinary Hospital before your visit. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm what is available.

Parking information lists Green Storage Orillia Harvie nearby, about 716 metres away or roughly a 9-minute walk. Because on-site parking details were not provided, check your route before leaving and allow extra time if you are arriving with a nervous pet or for a scheduled procedure.

Twin Lakes Veterinary Hospital is associated with high-volume spay and neuter services, soft-tissue surgery such as tail amputation, TECA and cherry-eye repair, low-stress handling for anxious or reactive dogs, cat-friendly facilities with a separate cat area, preventive care, client education, and chronic disease management such as kidney disease care.

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Last updated: July 28, 2026