227 reviews
90 Front St S, , ON L3V 4S4
#compassionateCare#friendlyStaff#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians and staff for their compassion, gentleness, and clear communication. Many highlighted thorough exams, practical advice (including behavioural tips for cats), and successful outcomes—from quick allergy relief to well-managed surgeries and even saving a puppy. Long-time clients, some spanning a decade or more, noted reliable follow-ups and that their pets are known by name.
💬Common Feedback & Suggestions
The main concerns centred on access and some front-desk interactions. Several reviewers described strict client-only policies (declining non-regular patients, breeder-related litters, euthanasia for non-clients, or pet food sales), occasional rudeness or dismissive phone manner, and no referral when turned away. A few reported appointment mix-ups or long waits for availability, and one caller received incorrect information about feline Lyme disease. Overall, reviews are largely positive, with these issues raised by a minority.
🏥Clinic Specialties
- Preventive care and long-term wellness
- Behavioural and feline-friendly handling
- Soft-tissue surgery and anaesthesia
- Allergy management and dermatology
- Cardiac disease monitoring (heart murmur management)
- End-of-life care and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#gentleWithCats#behaviouralAdvice#followUpCalls#longTermClients#fairPricing#quickAppointments#welcomingEnvironment#strictClientPolicies#phoneMannerConcerns#schedulingIssues#refusedNewPatients#emergencyHelpSavedPuppy
Overall Ratings
🐾Tips for Pet Owners
- Book early and confirm your appointment time by phone or message, as schedules can be tight and mix-ups were reported.
- If you are a new or returning-but-inactive client, call ahead to confirm they can accept your pet and ask for a referral if they cannot.
- Let the team know if your pet is anxious; they use gentle, behavioural approaches and are patient with nervous cats and dogs.
- If you plan to purchase prescription food, ensure your pet is an active patient here or arrange alternatives in advance.
- Ask for clear estimates and treatment plans; the vets are described as thorough and good at explaining options and follow-ups.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Orillia Hospital Parking Lot
214m18 Dunlop St, Orillia, ON L3V 5N9, Canada
Parking - Precise ParkLink at Soldiers memorial hospital
305m170 Colborne St W, Orillia, ON L3V 3B4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Colborne Street Pet Hospital is located at 77 Colborne St W, Orillia, ON L3V 2Y6. The closest listed public transport option is Downtown Terminal, a bus terminal about a 4-minute walk away. Nearby parking includes Orillia Hospital Parking Lot, about a 3-minute walk away, and Parking - Precise ParkLink at Soldiers memorial hospital, about a 4-minute walk away.
Colborne Street Pet Hospital's current opening hours were not provided, so pet owners should call ahead to confirm before visiting.
You can contact Colborne Street Pet Hospital by phone at (705) 327-2112.
To book an appointment at Colborne Street Pet Hospital, call ahead to ask about availability and confirm whether they can see your pet, especially if you are a new or returning-but-inactive client.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and OHIP does not cover pets. Call Colborne Street Pet Hospital for a current quote, and ask for an itemized written estimate before procedures or treatment plans. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not provided for Colborne Street Pet Hospital. Call ahead to confirm accepted payment methods, pet-insurance claim support, or any third-party payment-plan options.
Based on the provided summary, Colborne Street Pet Hospital is noted for preventive care and long-term wellness, behavioural and feline-friendly handling, soft-tissue surgery and anaesthesia, allergy management and dermatology, cardiac disease monitoring for heart murmurs, and end-of-life care and euthanasia support.
The provided review summary is largely positive, with pet owners praising compassionate veterinarians and staff, gentle handling, clear communication, thorough exams, practical advice, reliable follow-ups, and successful outcomes. Some concerns were reported about access for non-regular clients, phone manner, appointment mix-ups, and wait times for availability.
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Last updated: July 28, 2026