284 reviews
525 Brooker Ridge #107, , ON L3X 2M2
#compassionateCare#surgicalExpertise#emergencyAvailability+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s warm, compassionate team and veterinarians who listen carefully, explain options clearly, and follow up after visits by phone or email. Many reported strong medical outcomes—from successful surgeries and dental procedures to resolving chronic issues—and highlighted excellent care for exotics such as rabbits, guinea pigs, hamsters, rats, and parrots. Several noted the calm, low-stress handling that helped nervous pets relax, along with the ability to get timely appointments via cancellations or easy online booking.
💬Common Feedback & Suggestions
While most feedback is very positive, a minority raised concerns. Some experienced unanswered or dropped phone calls, an appointment mix-up, and occasional difficulty securing same-day emergency care. Pricing transparency came up repeatedly, with a few owners citing unexpected or high bills and feeling upsold on medications; a small number of exotic-pet owners (especially birds and guinea pigs) were dissatisfied with the care or approach, and one reviewer felt payment was prioritized during an emergency.
🏥Clinic Specialties
- Exotic and avian medicine (rabbits, birds, guinea pigs)
- Dentistry and dental extractions
- Soft-tissue and emergency surgery
- Senior and palliative care
- Preventive care and vaccinations
- Low-stress, fear-free handling
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#exoticsExpertise#avianCare#smallMammalCare#dentalCare#surgerySuccess#followUpCare#lowStressHandling#transparentEstimates#pricingConcerns#phoneCommunicationIssues#appointmentAvailability#onlineBooking
Overall Ratings
🐾Tips for Pet Owners
- If phones are busy, use the online booking system or email; reviewers frequently got quick confirmations and follow-ups this way.
- Ask for an itemized estimate and discuss budget-friendly options up front to avoid any surprises on the final bill.
- For exotic pets, book with the exotics team and bring a secure travel carrier; they regularly see rabbits, birds, and guinea pigs.
- If your pet is nervous, plan to stay with them during the exam and bring favourite treats to support a low-stress visit.
- For emergencies, call ahead to confirm they can see you and clarify timelines; have a nearby 24/7 ER as backup if they’re fully booked.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hillside Veterinary Clinic is located at 17095 Yonge St, Newmarket, ON L3Y 4V7. The closest listed public transport option is Newmarket GO, a train station about a 28-minute walk away, so it may be more practical to drive or check a local bus route through Google Maps or the transit agency. No nearby paid parking lot was found; street parking is typically available in the area, but check posted signage before leaving your vehicle.
Hillside Veterinary Clinic’s opening hours are not listed in the provided information. Call ahead or use the clinic’s online booking option, if available, to confirm current hours before visiting.
You can contact Hillside Veterinary Clinic by phone at (905) 895-6065. Review feedback also mentions online booking and email follow-up as useful options when phones are busy.
You can book an appointment by contacting Hillside Veterinary Clinic directly, and the review summary notes that some pet owners found online booking helpful. If your pet needs urgent care or you are booking for an exotic pet, enquire ahead so the clinic can confirm availability and the right team member.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as dentistry or surgery, ask for an itemized written estimate before treatment. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly what applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans. Call ahead to confirm the payment methods accepted for your appointment.
The clinic summary mentions soft-tissue and emergency surgery, but it does not provide a published after-hours schedule or confirm 24/7 emergency availability. Call ahead to confirm whether they can see your pet, and keep a nearby 24/7 emergency hospital as a backup if they are fully booked or unavailable.
Hillside Veterinary Clinic is described as offering exotic and avian medicine for pets such as rabbits, birds and guinea pigs, dentistry and dental extractions, soft-tissue and emergency surgery, senior and palliative care, preventive care, vaccinations, and low-stress handling for nervous pets.
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Last updated: July 28, 2026