246 reviews
869 Mulock Dr Unit 2, , ON L3Y 8S3
#compassionateCare#friendlyStaff#clearCommunication+13
Veterinary Emergency, Urgent Care and Referral Clinic of York Region
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the compassionate, patient staff and vets who provided thorough care, clear explanations, and frequent updates during stressful emergencies. Many cited strong outcomes—life‑saving diagnoses, effective surgeries, and attentive hospital care—and appreciated follow‑up calls and being allowed to visit hospitalized pets. Several also mentioned a friendly front desk and a clean, organized facility.
💬Common Feedback & Suggestions
The most consistent concerns were cost and billing: many reviewers felt fees were very high, were required to pay upfront (often before seeing the vet), and sometimes perceived unnecessary tests or upselling. Wait times could be long, and some disliked not being allowed in the exam room or felt updates lacked transparency while pets were taken to the back. A few reported difficulty getting responses (e.g., to emails), and noted there is no direct billing to certain insurers. Overall, reviews are mixed, with strong praise from many and serious dissatisfaction from others.
🏥Clinic Specialties
- Emergency and critical care
- Soft‑tissue surgery and foreign body removal
- Trauma and wound management
- Urinary tract and blockage treatment
- Internal medicine (pancreatitis, IMHA, gastroenteritis)
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#compassionateCare#lifeSavingCare#thoroughDiagnostics#surgicalExpertise#frequentUpdates#cleanFacility#upfrontPaymentRequired#highPrices#longWaits#notAllowedInExamRoom#transparencyConcerns#followUpCalls#24hourCare#parkingAvailable#noDirectInsuranceBilling#mixedReviews
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemized estimate and discuss lower‑cost alternatives before consenting to tests or treatment.
- Be prepared to pay the exam fee and a deposit or full estimate upfront; bring a reliable payment method and your pet insurance details (they may not direct bill).
- Call ahead to check current wait times and fees, and bring prior records or test results to avoid repeats where possible.
- Clarify whether you can accompany your pet into the exam room and request scheduled updates if your pet is taken to the back or hospitalized.
- If costs are a concern and it’s medically safe, compare quotes with another nearby emergency hospital before proceeding.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Park & Ride Davis Drive
385m1250 Davis Dr, Newmarket, ON L3Y, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Veterinary Emergency, Urgent Care and Referral Clinic of York Region is located at 1210 Journey's End Cir, Newmarket, ON L3Y 8Z6. The closest listed public transit station is East Gwillimbury GO, a train station about a 33-minute walk away, so driving or checking a local bus route through Google Maps or the transit agency may be easier. Park & Ride Davis Drive is listed nearby, about a 5-minute walk from the clinic.
Opening hours are not listed, so call ahead to confirm current hours before visiting. The clinic is described in the source data as offering 24-hour care, but availability and wait times should still be confirmed before you go.
You can contact Veterinary Emergency, Urgent Care and Referral Clinic of York Region by phone at (905) 953-5351. Calling ahead is recommended to confirm hours, wait times, fees, and whether your pet should be seen urgently.
Call the clinic to ask how they handle appointments, urgent visits, and emergency intake. Because this is an emergency, urgent care, and referral clinic, it is a good idea to call before arriving, describe your pet's symptoms, and ask what records or test results to bring.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and OHIP or other provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before agreeing to procedures, diagnostics, surgery, or hospitalization. Because this clinic provides emergency and urgent care, after-hours or emergency fees are typically higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any claim process or financing option directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but you should call ahead to confirm what this clinic currently accepts. Review feedback mentions upfront payment requirements and no direct billing to certain insurers, so bring a reliable payment method and your pet insurance details if applicable.
Yes, the clinic is described as an emergency, urgent care, and referral clinic, with source tags noting 24-hour care. Call ahead before going to confirm current availability, expected wait times, and whether your pet's symptoms need immediate emergency assessment.
The clinic's listed specialties include emergency and critical care, soft-tissue surgery and foreign body removal, trauma and wound management, urinary tract and blockage treatment, internal medicine cases such as pancreatitis, IMHA, and gastroenteritis, plus compassionate euthanasia and end-of-life care.
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026