931 reviews
5767 Turner Rd #3, , BC V9T 6L8
#compassionateCare#thoroughExams#clearCommunication+13
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarian’s clear, thorough explanations and practical, no-pressure treatment plans. Many noted caring, friendly staff who follow up, make anxious pets comfortable, and fit in urgent needs quickly. Reviewers also highlighted reasonable, transparent pricing and long-term trust built over years of care.
💬Common Feedback & Suggestions
A small number of reviewers reported brusque or insensitive interactions with the vet or front desk, particularly with fearful pets or in emotionally difficult situations. A few operational issues were flagged, including a forgotten microchip after surgery, one medication given without clear instructions that led to a bad reaction, and an allegation that rabbits were briefly housed together pre-spay leading to an unintended breeding. While most felt fees were fair, a handful felt rushed or overpriced for short visits. Convenience-wise, a few mentioned limited parking and that the venue is small, and one wished for longer hours.
🏥Clinic Specialties
- Puppy and kitten wellness and vaccinations
- Spay/neuter and microchipping
- Senior pet care and end-of-life support
- Allergy management and skin issues
- Dental care and extractions
- Same-day and urgent care availability
🏷️Keywords
#compassionateCare#clearCommunication#knowledgeableVet#friendlyStaff#reasonablePrices#transparentEstimates#notPushy#quickAppointments#emergencyAccommodations#thoroughExams#gentleWithNervousPets#longTermClients#smallParking#mixedServiceAttitude#occasionalBillingConcerns#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- Ask for an upfront, itemized estimate so costs are clear before treatment.
- If your pet is anxious or a rescue, share handling preferences in advance and discuss whether sedation might be appropriate.
- Parking is limited and the venue is small, so arrive a bit early for your appointment.
- For urgent issues, call ahead—reviewers frequently reported being fit in same-day and avoiding emergency fees.
- Request written medication instructions and dosing details, and monitor closely for any reactions.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Departure Bay Veterinary Hospital is located at 3128 Barons Rd, Nanaimo, BC V9T 4B5. No public transit station data was provided, so check Google Maps or the local transit agency for bus options; if driving, parking is not confirmed, so call ahead or check local signage before your appointment.
Departure Bay Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting to confirm current hours.
The source data does not list a phone number for Departure Bay Veterinary Hospital. You can contact the clinic through its website at http://dbvh.ca/.
To book an appointment at Departure Bay Veterinary Hospital, contact the clinic through its website or call to enquire. If your pet is anxious, a rescue, or needs special handling, share that information when booking.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before procedures; pet insurance and third-party payment-plan options may be worth comparing in general, but confirm details directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the source data does not confirm this clinic's specific payment methods. Call ahead to confirm accepted payments, pet-insurance claim options, or any third-party payment-plan availability.
The source data mentions same-day and urgent care availability, with reviewers saying urgent needs were sometimes fit in quickly. It does not confirm after-hours emergency hospital service, so call ahead for urgent concerns and ask where to go if the clinic is closed.
Departure Bay Veterinary Hospital is rated 4.6 out of 5.0 from 278 reviews. Pet owners often praise clear explanations, caring staff, practical no-pressure treatment plans, transparent pricing, cleanliness, and long-term trust, though a small number reported brusque interactions, limited parking, and occasional operational concerns.
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Last updated: July 28, 2026