527 reviews
2458 9 Ave SW, , AB T1A 8G3
#compassionateCare#friendlyStaff#responsiveInEmergencies+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians’ thoroughness, clear explanations, and strong treatment outcomes, including quick diagnoses and careful follow-up. Many highlighted how gently the team handles anxious pets and the compassion shown during end-of-life care. Several reviews also commended the clinic for accommodating urgent cases, even after hours, and for offering reasonable pricing or budget‑friendly options.
💬Common Feedback & Suggestions
Common concerns centred on front‑desk interactions, with multiple reports of rudeness or condescension and occasional miscommunication about food, dosages, or referrals. Access felt inconsistent: while many emergencies were fit in quickly (including late-night or holiday care), others—especially new clients or weekend calls—reported being turned away or facing long waits. Pricing feedback was mixed, with mentions of high costs, emergency surcharges, and in a few cases feeling tests were unnecessary; one-off reports flagged consent/communication issues around procedures. Cleanliness was rarely mentioned, though one reviewer noted the premises were clean.
🏥Clinic Specialties
- Emergency and after-hours care
- End-of-life and euthanasia support
- Preventive care and vaccinations
- Soft-tissue surgery and wound care
- Nutrition counselling and prescription diets
- Orthopaedic advice and pain management
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#gentleHandling#responsiveInEmergencies#afterHoursHelp#reasonablePricing#budgetConsideration#followUpCalls#frontDeskRudeness#emergencyTurnaways#newClientWaits#referralCommunicationIssues#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead as early as possible; access seems better for existing clients and can vary on weekends and holidays.
- Ask for written estimates and clarify any emergency surcharges or exam requirements up front, especially for euthanasia or urgent visits.
- Request treatment plans, medication dosages, and any referrals in writing before leaving, and confirm records are sent if you’re referred elsewhere.
- If purchasing prescription diets, bring the exact product recommendation and confirm exchange/return policies to avoid issues at pickup.
- If your pet is fearful or reactive, advise the clinic in advance and discuss handling/muzzling plans to help ensure the appointment proceeds smoothly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Crossroads Animal Hospital is located at 181 Carry Dr SE #5, Medicine Hat, AB T1B 3T2. Public transit details were not available in the provided data, so check Google Maps or Medicine Hat Transit for current bus routes; if driving, parking availability is not confirmed, so call ahead or check local signage when you arrive.
Crossroads Animal Hospital's current opening hours were not provided, so please call ahead to confirm before visiting. This is especially important for urgent, weekend, holiday, or after-hours concerns.
You can contact Crossroads Animal Hospital through its website at https://www.crossroadsanimalhospital.ca/?utm_source=organic+search&utm_medium=gbp. A phone number was not provided in the source data.
To book an appointment at Crossroads Animal Hospital, use the clinic website or call to enquire about availability. For urgent cases, contact the clinic as early as possible and explain your pet's symptoms clearly, as access may vary by day and client status.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures or urgent care, ask for an itemized written estimate and clarify any emergency or after-hours surcharges, which are typically higher. Pet insurance and third-party payment-plan options may be available in general in Canada, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods were not confirmed in the provided data for Crossroads Animal Hospital. Call ahead to confirm accepted payments, pet-insurance claim options, and whether any third-party payment plans are available.
Crossroads Animal Hospital is associated with emergency and after-hours care in the provided review summary, and some pet owners reported urgent or late-night help. Availability appears to vary, so call ahead as early as possible, especially on weekends, holidays, or if you are a new client.
Crossroads Animal Hospital's listed service areas include emergency and after-hours care, end-of-life and euthanasia support, preventive care and vaccinations, soft-tissue surgery and wound care, nutrition counselling and prescription diets, and orthopaedic advice and pain management. Ask the clinic directly which services are available for your pet's specific condition.
Crossroads Animal Hospital has a 4.5 out of 5 rating from 264 reviews. Pet owners often praise the veterinarians' thorough exams, clear explanations, gentle handling of anxious pets, compassionate end-of-life care, follow-up, and urgent-care support; concerns in the provided summary include front-desk interactions, inconsistent access, communication around referrals or dosages, and mixed pricing feedback.
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Last updated: August 4, 2026