527 reviews
2458 9 Ave SW, , AB T1A 8G3
#compassionateCare#friendlyStaff#responsiveInEmergencies+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the vets for their compassion, clear communication, and thorough, skilled care. Many cited successful outcomes in emergencies and surgeries (e.g., bloat, intestinal surgery), effective seizure and allergy management, and gentle end-of-life support. Owners also appreciated quick or same-day appointments, options at different price points without pressure, and a clean facility with private exam rooms that help reduce stress for anxious or reactive pets.
💬Common Feedback & Suggestions
While most feedback was positive, several reviewers reported problems with front-desk communication and professionalism. A recurring concern was inconsistent after-hours/“24-hour” emergency access, with a few owners feeling turned away or delayed by the call centre, especially when not established clients. There were isolated administrative issues like a delayed prescription refill and one instance of no pain medication after a vaccine reaction. Reviewers suggested clearer emergency policies, better phone triage, and more reliable follow-up.
🏥Clinic Specialties
- Emergency and critical care (bloat, seizure crises)
- Soft-tissue surgery (intestinal surgery, spay/neuter)
- End-of-life and euthanasia care
- Allergy and dermatology management
- Behaviour-sensitive handling for reactive dogs
- In-house lab and radiology with rapid results
🏷️Keywords
#compassionateCare#skilledVets#thoroughExplanations#greatWithAnxiousPets#emergencySurgerySuccess#friendlyStaff#clearCommunication#fairPricing#budgetOptions#cleanFacility#privateExamRooms#quickAppointments#afterHoursSupport#frontDeskIssues#inconsistentEmergencyTriage#refillDelays
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead to confirm after-hours coverage and be persistent if routed through the call centre.
- If budget is a concern, ask for tiered treatment options—the team often outlines choices and avoids unnecessary tests.
- Let them know if your pet is anxious or reactive; they use patient, low-stress handling and private exam rooms.
- Request prescription refills several days in advance to avoid potential delays.
- Bring previous medical records when transferring—staff have been helpful with record transfers, even from out of province.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Horizon Veterinary Services is located at 2201 Box Springs Blvd NW #110, Medicine Hat, AB T1C 0C8. No public transit station data was provided, so check Google Maps or Medicine Hat Transit for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Horizon Veterinary Services asks pet owners to call ahead to confirm current opening hours. This is especially important if your pet needs urgent, after-hours, or time-sensitive care.
No phone number was provided in the source data for Horizon Veterinary Services. You can visit the clinic website at http://www.horizonveterinaryservices.com/ for current contact details.
To book an appointment at Horizon Veterinary Services, use the clinic's website or call to enquire about availability. Reviews mention quick or same-day appointments, but availability should be confirmed directly with the clinic.
Consultation fees vary by clinic and veterinary fees are not government-regulated in Canada; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures or surgery, ask for an itemized written estimate; after-hours or emergency visits are typically higher, and pet insurance or payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not provided for Horizon Veterinary Services. Call ahead to confirm accepted methods, including any pet-insurance claim support or third-party payment-plan options.
Horizon Veterinary Services is associated with emergency and critical care in the review summary, including bloat and seizure crises, but reviewers also noted inconsistent after-hours or “24-hour” access. For emergencies, call ahead to confirm coverage and clarify the clinic's triage process before travelling there.
Horizon Veterinary Services has a 4.8 out of 5 rating from 132 reviews. Pet owners often praise the clinic's compassionate care, clear explanations, surgical and emergency outcomes, clean facility, private exam rooms, and support for anxious or reactive pets, while some reviews mention front-desk communication and after-hours triage concerns.
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Last updated: August 4, 2026