4.3
251 reviews
8 Highland Park Blvd, Thornhill, ON L3T 1B1
#compassionateCare#knowledgeableVets#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently highlight the team’s compassion, patience, and clear communication, including thoughtful follow‑ups after visits. Many note thorough exams, prompt help in urgent situations, and strong outcomes for dentistry, surgeries, and ongoing management of chronic or senior‑pet conditions. Long‑term clients say they trust the knowledgeable staff and feel their pets are treated like family.
💬Common Feedback & Suggestions
While most feedback is very positive, a noticeable minority raise pricing and upselling concerns, citing unexpected add‑ons, charges for rechecks, or costs not clearly explained in advance. A few reviewers report misdiagnoses or unresolved issues, and one person felt empathy was lacking when a serious diagnosis was delivered. There is also an isolated complaint about boarding care (a harness left on, causing irritation) and a rare mention of rudeness at the desk.
🏥Clinic Specialties
- Dentistry and dental procedures under anaesthesia
- Soft‑tissue surgery (e.g., bladder stone removal, wound repair)
- Chronic disease and senior pet management (kidney, epilepsy, heart)
- Compassionate euthanasia and end‑of‑life support
- Behaviour‑sensitive handling for anxious or reactive pets
- Rapid triage and urgent appointments for sick pets
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#followUpCalls#gentleWithNervousPets#surgicalExpertise#urgentAppointments#quickScheduling#parkingAvailable#cleanFacility#pricingConcerns#costTransparency#longTermClients#endOfLifeSupport#referralWhenNeeded
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and a breakdown of necessary versus optional tests or treatments before proceeding.
- If your pet is anxious or reactive, let the team know in advance so they can use gentle, low‑stress handling.
- Book routine care ahead of time, but call if your pet is unwell—reviewers say they were often fit in quickly for urgent issues.
- Confirm the follow‑up plan and when you should expect check‑in calls after procedures or medication changes.
- If using boarding or grooming services, review handling preferences (e.g., removal of harness) and aftercare instructions with staff.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot
328m122 Clark Ave, Thornhill, ON L3T 1S9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Doncaster Animal Clinic is located at 99 Henderson Ave, Thornhill, ON L3T 2K9, in Markham. No subway, light-rail, or train station was found within walking distance, so driving may be easiest; there is a parking lot about a 4-minute walk away, and pet owners can also check Google Maps or the local transit agency for the nearest bus route.
Doncaster Animal Clinic's opening hours should be confirmed directly with the clinic before you visit. Call ahead to check current hours, holiday schedules, and whether same-day appointments are available.
You can contact Doncaster Animal Clinic by phone at (905) 881-2922. Calling is the best option for confirming hours, booking visits, and asking about services or fees.
You can book an appointment at Doncaster Animal Clinic by calling the clinic directly. For urgent concerns, explain your pet's symptoms clearly when you call, as reviewers mention the clinic has helped sick pets with prompt scheduling.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule. Provincial health insurance such as OHIP does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before procedures; pet insurance and third-party payment-plan options may be worth asking about in general.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay. Call ahead to confirm Doncaster Animal Clinic's current payment methods and whether any insurance direct-claim or payment-plan options are supported.
Yes, parking is available near Doncaster Animal Clinic. The nearest listed parking lot is about 328 metres away, or roughly a 4-minute walk from the clinic.
Doncaster Animal Clinic is associated with dentistry under anaesthesia, soft-tissue surgery, chronic disease and senior pet management, compassionate euthanasia, behaviour-sensitive handling, and urgent appointments for sick pets. Pet owners with specific needs should call to confirm which services are currently available for their pet's case.
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Last updated: July 28, 2026