Smith Veterinary Hospital

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

Now collecting the questions owners want answered.

Have you been to this clinic?

Answer a few questions in about 30 seconds to help the next owner decide.

All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

Light up the pet care map together

This clinic still has some missing info — help more pets find a clinic their families can trust.

Clinic map clarity

Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the veterinarians for being knowledgeable, thorough, and compassionate, often taking extra time to answer questions, provide clear guidance, and follow up. Many highlighted calm, gentle handling—especially with cats and senior pets—and noted successful outcomes ranging from accurate diagnoses to life‑saving care and helpful emergency/same‑day appointments. The front desk is frequently described as warm and welcoming, and the clinic itself as clean and well organized. Grooming services were also commended by several pet parents.

💬Common Feedback & Suggestions

While the majority of reviews are positive, there are recurring concerns. Several reviewers felt prices were high, with a few alleging upselling or unclear billing, and some reported rude or abrupt interactions with reception or strict appointment policies (e.g., late cancellations). A smaller but serious subset cited misdiagnoses or poor case handling—including unresolved issues, one pre‑surgery identification concern, and adverse reactions—leading some to seek second opinions. A few also mentioned difficulty securing urgent slots at times and longer‑than‑expected grooming drop‑offs.

🏥Clinic Specialties

  • Emergency and same-day care
  • Internal medicine and GI cases
  • Surgery and post-op care
  • Feline care and FIP guidance
  • Grooming services
  • End-of-life and euthanasia support

🏷️Keywords

#compassionateCare#knowledgeableVets#thoroughExplanations#followUpCalls#gentleWithCats#friendlyFrontDesk#cleanFacility#emergencyAccommodation#longTermClients#secondOpinions#priceyButWorthIt#upsellingConcerns#billingTransparencyIssues#rudeReceptionistReports#appointmentFlexibilityMixed#groomingServices

Overall Ratings

🐾Tips for Pet Owners

  • For urgent issues, call ahead—many reviewers were accommodated quickly for same‑day care, but availability can vary.
  • Ask for a detailed estimate and discuss alternatives up front to avoid billing surprises, as pricing feedback is mixed.
  • If you have a preferred veterinarian, request them when booking; reviewers often cite strong continuity with specific doctors.
  • For grooming, confirm drop‑off and pick‑up timing and what’s included to manage expectations.
  • Consider pet insurance if cost sensitivity is a concern; several reviewers noted higher fees but emphasized value for the care received.
📊 **Overall Ratings** - Medical Expertise: 80% satisfied - Service Attitude: 88% satisfied - Convenience: 82% satisfied - Pricing: 55% satisfied - Cleanliness: 94% satisfied - Recommendability: 86% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the veterinarians for being knowledgeable, thorough, and compassionate, often taking extra time to answer questions, provide clear guidance, and follow up. Many highlighted calm, gentle handling—especially with cats and senior pets—and noted successful outcomes ranging from accurate diagnoses to life‑saving care and helpful emergency/same‑day appointments. The front desk is frequently described as warm and welcoming, and the clinic itself as clean and well organized. Grooming services were also commended by several pet parents. 💬 **Common Feedback & Suggestions** While the majority of reviews are positive, there are recurring concerns. Several reviewers felt prices were high, with a few alleging upselling or unclear billing, and some reported rude or abrupt interactions with reception or strict appointment policies (e.g., late cancellations). A smaller but serious subset cited misdiagnoses or poor case handling—including unresolved issues, one pre‑surgery identification concern, and adverse reactions—leading some to seek second opinions. A few also mentioned difficulty securing urgent slots at times and longer‑than‑expected grooming drop‑offs. 🏥 **Clinic Specialties** - Emergency and same-day care - Internal medicine and GI cases - Surgery and post-op care - Feline care and FIP guidance - Grooming services - End-of-life and euthanasia support 🏷️ **Tags** #compassionateCare #knowledgeableVets #thoroughExplanations #followUpCalls #gentleWithCats #friendlyFrontDesk #cleanFacility #emergencyAccommodation #longTermClients #secondOpinions #priceyButWorthIt #upsellingConcerns #billingTransparencyIssues #rudeReceptionistReports #appointmentFlexibilityMixed #groomingServices 🐾 **Tips for Pet Owners** - For urgent issues, call ahead—many reviewers were accommodated quickly for same‑day care, but availability can vary. - Ask for a detailed estimate and discuss alternatives up front to avoid billing surprises, as pricing feedback is mixed. - If you have a preferred veterinarian, request them when booking; reviewers often cite strong continuity with specific doctors. - For grooming, confirm drop‑off and pick‑up timing and what’s included to manage expectations. - Consider pet insurance if cost sensitivity is a concern; several reviewers noted higher fees but emphasized value for the care received.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

Condition info coming soon

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

Condition info coming soon

Abortion, Termination of Pregnancy

Condition info coming soon

Breeding, Timing

View condition info

Cryptorchidism

Condition info coming soon

Contact

Clinic phone
(905) 881-8310
Official website
svh.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

8 Highland Park Blvd, Thornhill, ON L3T 1B1

Open in Google Maps

Parking

6464 Yonge St Parking

494m
6464 Yonge St, North York, ON M2M 1T5, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Smith Veterinary Hospital is located at 8 Highland Park Blvd, Thornhill, ON L3T 1B1, in Markham. The closest listed public transit station is Finch, a subway station about a 27-minute walk away, so many pet owners may prefer driving or checking local bus options through Google Maps or the transit agency. Nearby parking is listed at 6464 Yonge St Parking, about a 6-minute walk from the clinic.

Smith Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. Hours can change around holidays, staffing, appointments, and urgent-care availability.

You can contact Smith Veterinary Hospital by phone at (905) 881-8310. Calling is the best way to confirm hours, appointment availability, pricing, grooming timing, and urgent-care options.

To book an appointment at Smith Veterinary Hospital, call the clinic to enquire about available times. If your pet needs urgent attention, call ahead because reviewers mention same-day and emergency accommodation, but availability can vary.

Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call Smith Veterinary Hospital for a current quote, and ask for an itemized written estimate before procedures or treatment plans. Emergency or urgent appointments may cost more than routine visits. Pet insurance and third-party payment-plan options may help some owners manage costs, but call ahead to confirm what is accepted.

Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options should be confirmed directly with Smith Veterinary Hospital before your visit. Some clinics may also support pet-insurance claims or third-party payment plans, so ask ahead if you need those options.

Smith Veterinary Hospital is described as offering emergency and same-day care, with some reviewers saying they were accommodated quickly for urgent concerns. After-hours availability is not confirmed in the provided information, so call ahead before going in, especially for time-sensitive symptoms.

The listed public rating is N/A with 0 reviews, but the provided review summary describes mostly positive feedback. Pet owners praised knowledgeable, thorough, and compassionate veterinarians, gentle handling with cats and senior pets, follow-up care, a clean facility, and grooming services. Common concerns included pricing, billing clarity, appointment flexibility, reception interactions, and some serious case-handling complaints.

Help with one question

Your report helps the next owner feel a little more certain.

Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

Anonymous, about 3 seconds

Nearby Veterinary Clinics

Source: Google Maps
Last updated: July 28, 2026