563 reviews
20 Apple Creek Blvd, , ON L3R 5Z1
#compassionateCare#patientVets#thoroughExplanations+11
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate team and highly knowledgeable vets who take time to explain findings and answer questions. Many note thorough exams, excellent follow-up calls, and clear communication, with pets often relaxed and even excited to visit. Reviews highlight successful outcomes in emergencies and surgeries, attentive senior care, and longstanding trust from clients returning for years. Staff are frequently described as welcoming, patient, and genuinely caring.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few owners felt prices were high or had increased over time, with occasional concerns about perceived upselling. There were isolated reports of slow service or difficulty getting timely call-backs from a vet, and a handful of complaints about curt or unhelpful phone interactions. Rare but serious criticisms include one alleged poor outcome and disagreements about diagnoses or bedside manner. Overall sentiment remains very favourable, with these issues mentioned by a small minority.
🏥Clinic Specialties
- Soft-tissue surgery and perioperative care
- Dentistry and dental extractions
- Emergency and urgent care
- Senior and end-of-life care
- Chronic disease management (e.g., diabetes, bladder stones)
- Puppy and kitten preventive care
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#followUpCalls#emergencyCare#surgicalExpertise#dentalCare#seniorPetCare#welcomingStaff#gentleWithPets#flexibleScheduling#longTermLoyalty#priceyForSome#occasionalRudeness#slowServiceForSome
Overall Ratings
🐾Tips for Pet Owners
- Book routine visits well in advance; they’re popular and can get busy, though they often fit in urgent cases same day.
- Ask for a detailed estimate and discuss options up front if cost is a concern, as some reviewers noted higher pricing.
- Prepare a list of questions—vets here take time to explain and will follow up, so make the most of the consult.
- For urgent issues, call ahead and explain the situation; reviewers report they were accommodated or guided promptly.
- Ensure your contact details are up to date to receive the clinic’s post-visit follow-up calls and test-result updates.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Green Lane Animal Hospital is located at 392 John St., Thornhill, ON L3T 5W6, in Markham. No subway, light-rail, or train station was found within easy walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for nearby bus routes. Street parking is typically available in this area, but check posted signs before leaving your vehicle.
Green Lane Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for urgent cases, routine appointments, or holiday periods.
You can contact Green Lane Animal Hospital by phone at (905) 597-7373. Calling is the best option for confirming hours, appointment availability, urgent-care guidance, and current clinic information.
To book an appointment at Green Lane Animal Hospital, call the clinic to enquire about available times. Routine visits should be booked well in advance, as the clinic is popular and can get busy, while urgent concerns should be explained clearly when you call.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or dental work, ask for an itemized written estimate before treatment. Because the clinic is associated with emergency and urgent care, after-hours or urgent fees may be higher. Pet insurance and third-party payment-plan options exist in Canada, but you should confirm directly what options may apply.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm Green Lane Animal Hospital's current accepted payment methods before your visit.
Green Lane Animal Hospital is associated with emergency and urgent care in the available clinic summary, and reviewers mention urgent cases being accommodated or guided. If your pet needs urgent help, call ahead, explain the situation clearly, and follow the clinic's instructions about whether to come in or seek emergency care elsewhere.
Pet owner feedback for Green Lane Animal Hospital is very favourable overall, with strong satisfaction noted for medical expertise, service attitude, cleanliness, and recommendability. Owners often praise the compassionate team, thorough exams, clear explanations, follow-up calls, surgical and dental care, senior-pet support, and gentle handling. A small minority mention higher prices, occasional slow service, or less helpful phone interactions.
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Last updated: July 28, 2026