298 reviews
1166 Commissioners Rd E, , ON N5Z 4W8
#compassionateCare#friendlyStaff#clearCommunication+12
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/8
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
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1 owners want to know
How is pricing calculated?
James · 2026-08-09 01:47
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate staff and knowledgeable veterinarians who take time to explain findings and options clearly. Many highlighted smooth, low‑stress visits with on‑time appointments, quick call-backs, and even same‑day bookings when pets were unwell or injured. Reviewers reported good outcomes from surgeries and treatments, thoughtful follow‑up, and especially compassionate end‑of‑life care. Numerous long‑term clients (spanning decades) expressed strong trust and said they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
Critical feedback was uncommon but recurring themes included cost concerns and a desire for clearer transparency around medication pricing, with a few noting care felt expensive. A small number of reviews cited disappointing experiences, including one serious allegation of misdiagnosis, an instance of perceived rudeness, and comments about frequent doctor turnover. Accessibility was mentioned once due to stairs, and one reviewer noted it took years to get into the clinic as a new client. Overall, reviews are overwhelmingly positive, with these issues appearing in a clear minority.
🏥Clinic Specialties
- End-of-life and euthanasia care
- Spay/neuter and surgical care
- Same-day and urgent appointments
- Preventive care and wellness exams
- Diagnostic workups and lab testing
- Low-stress handling for anxious pets
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#clearCommunication#thoroughExplanations#followUpCalls#minimalWaitTimes#sameDayAppointments#emergencyHelp#fairPricing#pricingTransparencyConcerns#longTermClients#lowStressHandling#accessibilityConcerns#vetTurnover#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Book routine visits well in advance; new-client spots and popular times can fill up quickly.
- Ask for detailed estimates and medication pricing up front—reviewers noted accurate quotes and appreciated transparency.
- If your pet is anxious or reactive, mention it when booking; the team uses gentle, low‑stress handling and can accommodate needs.
- For urgent issues, call early—many reviewers reported same‑day appointments and prompt follow‑ups.
- If stairs are a concern, request assistance or ask about accessibility arrangements before your visit.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
St. Jude's Church Parking
169mLondon, ON N5X 1K6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Stoneybrook Animal Hospital is located at 620 Fanshawe Park Rd E, London, ON N5X 2R1. The closest listed public transport stop is Fanshawe at Freemont WB - #2830, a bus stop about a 4-minute walk away; nearby parking includes St. Jude's Church Parking, about a 2-minute walk from the clinic.
Stoneybrook Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting, as hours may change.
You can contact Stoneybrook Animal Hospital by phone at (226) 799-0822 to ask about hours, appointments, services, accessibility, or urgent care availability.
To book an appointment at Stoneybrook Animal Hospital, call the clinic to enquire about available times. For routine visits, book well in advance because new-client spots and popular appointment times may fill quickly; for urgent concerns, call early in the day.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask about medication pricing when relevant, and request an itemized written estimate before procedures; pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Stoneybrook Animal Hospital currently accepts.
Based on the available clinic summary, Stoneybrook Animal Hospital is noted for end-of-life and euthanasia care, spay/neuter and surgical care, same-day and urgent appointments, preventive care and wellness exams, diagnostic workups and lab testing, and low-stress handling for anxious pets.
Pet owner feedback for Stoneybrook Animal Hospital is overwhelmingly positive in the provided summary, with strong satisfaction for medical expertise, service attitude, cleanliness, convenience, and recommendability. Owners often praise the compassionate staff, knowledgeable veterinarians, clear explanations, follow-up calls, low-stress visits, and trusted long-term care, while a smaller number mention cost concerns, medication pricing transparency, accessibility concerns related to stairs, and occasional concerns about staff turnover or individual experiences.
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026