97 reviews
1570 Highbury Ave N Unit 1, , ON N5Y 5N7
#compassionateCare#friendlyStaff#knowledgeableVet+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the exceptionally kind, compassionate team and the way vets and techs took time to explain options clearly. Many highlighted fast access to care—especially for urgent and weekend/holiday situations—and said staff were transparent about costs and kept them updated. Reviewers also noted a modern, clean facility and gentle, low‑stress handling that helped anxious pets. End‑of‑life support was repeatedly described as dignified and empathetic.
💬Common Feedback & Suggestions
The most common concern was price: several reviewers felt visits and diagnostics were costly, and a few alleged over‑quoting or unnecessary procedures. A handful reported surprise add‑ons or communication gaps about what would be charged, and one upsetting account described care being declined without full payment. There were isolated complaints about rude service, including one serious allegation of discriminatory treatment, and some inconvenience when surgery required referral elsewhere. Overall the reviews are strongly positive, with these issues raised by a minority.
🏥Clinic Specialties
- Urgent and emergency care
- End‑of‑life and euthanasia support
- Diagnostic imaging and ultrasound
- Rehabilitation and physiotherapy
- Surgery and wound care
- Fear‑free, low‑stress handling
🏷️Keywords
#compassionateCare#clearCommunication#transparentEstimates#urgentCareAvailability#quickService#endOfLifeSupport#modernCleanFacility#knowledgeableVets#fearFreeHandling#ultrasoundImaging#rehabTherapy#pricingConcerns#highCosts#walkInSaturdays
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues; reviewers were often squeezed in quickly and the team is upfront about exam fees.
- Ask for written estimates and discuss which tests or procedures are essential to avoid surprise charges.
- If booked for ultrasound or rehab, confirm any sedation or preparation instructions with your primary vet beforehand.
- Be prepared for emergency‑care pricing and payment at the time of service.
- If surgery might be needed, ask whether it’s performed on‑site or by referral so you can plan transport and timing.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Sifton Parkade
310mLondon, ON N6K 0E7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Oak West Animal Clinic is located at 1311 Riverbend Rd, London, ON N6K 0J6. No subway, light-rail or train station was found within walking distance, so driving may be the easiest option; for transit, check Google Maps or London’s local transit agency for the nearest bus route.
Oak West Animal Clinic’s opening hours are not listed in the provided information, so please call ahead to confirm before visiting.
You can contact Oak West Animal Clinic by phone at (519) 474-1560.
To book an appointment at Oak West Animal Clinic, call the clinic to ask about available appointment times, urgent-care availability, and whether your pet’s concern should be seen the same day.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Oak West Animal Clinic for a current quote, and ask for an itemized written estimate before procedures or diagnostics; after-hours or emergency visits are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options are not confirmed in the provided data. Call ahead to confirm accepted methods, insurance-claim support, or any third-party payment-plan options before your visit.
Oak West Animal Clinic is associated with urgent and emergency care, and reviewers mentioned fast access for urgent, weekend, and holiday situations. Call ahead for urgent issues so the team can advise whether your pet can be seen promptly or needs referral elsewhere.
Yes, nearby parking is listed at Sifton Parkade, about 310 metres away or roughly a 4-minute walk from Oak West Animal Clinic. Parking availability and fees can change, so check signage when you arrive.
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Last updated: July 28, 2026