28 reviews
2360 Main St, , ON N6P 1P9, Canada
#compassionateCare#integrativeApproach#thoroughAssessments+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being compassionate, friendly and exceptionally thorough in their explanations. Many highlight the vet’s deep knowledge and careful, gentle care, with several long‑term clients and multiple reviews calling it the best vet experience and highly recommending the clinic. Follow‑up calls and taking time to answer questions were repeatedly appreciated. A few reviewers also noted fair or decent pricing and a clean, pleasant environment.
💬Common Feedback & Suggestions
A small but recurring theme was dissatisfaction with bedside manner, with a few describing the vet as condescending or their experience as negative. Some owners voiced cost concerns, citing feeling taken advantage of or frequent recheck visits, and one warned that advertised direct billing to insurance was not actually provided. There were also convenience complaints, including curbside‑only policies at the time and one appointment/communication mishap by email. Overall, reviews are strongly positive, with these concerns raised by a minority.
🏥Clinic Specialties
- Dentistry and dental extractions
- Feline hyperthyroidism care
- Weight management and nutrition counselling
- Senior and geriatric pet care
- Preventive care and vaccinations
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVet#thoroughExplanations#followUpCalls#highlyRecommended#loyalClients#fairPricing#pricingConcerns#directBillingIssues#curbsidePolicy#quickUrgentIntake#cleanClinic#niceLocation#condescendingManner#frequentRecheckConcerns
Overall Ratings
🐾Tips for Pet Owners
- Confirm payment details and whether insurance direct billing is available before your appointment.
- Ask about their current exam process (in‑room vs. curbside) if you want to accompany your pet.
- For ongoing issues, request an itemized treatment plan with expected recheck frequency and costs to avoid surprises.
- If your pet needs timely care, call to ask about sooner availability—several owners were accommodated when others could not.
- Bring your questions; the team is known for thorough explanations and will walk you through care options.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Highbury North Pet Hospital is located at 1570 Highbury Ave N Unit 1, London, ON N5Y 5N7. No subway, light-rail, or train station was found within walking distance, so driving may be the easiest option; you can also check Google Maps or the local transit agency for nearby bus routes. No nearby paid parking lot was found, and street parking is typically available in this area, but check local signage before leaving your vehicle.
Highbury North Pet Hospital asks pet owners to call ahead to confirm current opening hours. Hours can change for holidays, staffing, or appointment availability, so confirm before travelling to the clinic.
You can contact Highbury North Pet Hospital by phone at (519) 659-4000. Call ahead for hours, appointment availability, payment questions, and current clinic procedures.
To book an appointment at Highbury North Pet Hospital, call the clinic to enquire about availability. If your pet needs timely care, ask whether an earlier appointment is possible, as some owners reported being accommodated when other clinics could not see them quickly.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call Highbury North Pet Hospital for a current quote, and for dental work, ongoing treatment, or procedures, ask for an itemized written estimate that explains expected costs, rechecks, and options. Pet insurance and third-party payment plans may be available in the wider market, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but you should call ahead to confirm Highbury North Pet Hospital's current payment methods. If you plan to use pet insurance direct billing or a payment-plan provider, confirm the details before your appointment, as reviews mention mixed feedback about direct billing expectations.
Highbury North Pet Hospital is associated with dentistry and dental extractions, feline hyperthyroidism care, weight management and nutrition counselling, senior and geriatric pet care, preventive care and vaccinations, and end-of-life and euthanasia support. Call to enquire about whether a specific service is appropriate for your pet's needs.
Pet owner feedback for Highbury North Pet Hospital is strongly positive overall, especially for compassionate care, friendly staff, thorough explanations, follow-up calls, medical knowledge, cleanliness, and long-term client trust. A minority of reviews raised concerns about bedside manner, costs, recheck frequency, direct billing expectations, curbside policies, and appointment communication, so it is worth asking clear questions about process and estimates before your visit.
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Last updated: July 28, 2026