182 reviews
121 Oxford St E, , ON N6A 1T4
#compassionateCare#gentleHandling#thoroughExplanations+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and their gentle handling of nervous or difficult pets. Many highlighted thoughtful end‑of‑life support (paw prints/cards, time to say goodbye) and vets who explain options clearly and provide upfront estimates without pressure. Reviewers also noted good experiences with urgent or same‑day appointments, long‑term continuity of care, and positive outcomes in areas like surgery and complex cases.
💬Common Feedback & Suggestions
A notable number of reviewers raised concerns about pricing—citing high costs, unexpected or extra fees, dissatisfaction with wellness plan coverage, and at times procedures performed without clear consent. Several posts questioned diagnostic accuracy or follow‑through (e.g., a lump dismissed, vaccination duplication, urinary issues nearly missed) and one account of a difficult euthanasia procedure. Access can be limited at busy times (including for urgent needs or euthanasia without an appointment), and a few described rude or dismissive front‑desk interactions. A handful mentioned the facility feels old, small, or a bit dingy.
🏥Clinic Specialties
- End-of-life and euthanasia services
- Neurology consultations
- Dental care and second opinions
- Spay and neuter surgery
- Gentle handling of anxious or difficult pets
- Puppy and kitten wellness and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#pricingTransparency#perceivedOvercharging#diagnosticConcerns#euthanasiaSupport#handlesAnxiousPets#sameDayAppointments#limitedAvailability#rudeReceptionReports#longTermClients#secondOpinions#oldSmallFacility
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed estimate and confirm consent before any tests or add‑ons to avoid unexpected charges, especially if responding to promotional offers.
- Bring your pet’s complete medical and vaccination records to prevent duplicate shots or unnecessary procedures.
- Book ahead for urgent concerns or end‑of‑life appointments; if they’re fully booked, they may direct you to an urgent care clinic.
- Let staff know if your pet is anxious—reviewers report the team is patient and uses gentle handling to keep pets calm.
- If your pet has a complex issue, inquire about seeing a vet with specific expertise (e.g., neurology) or request a second opinion.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Binam Parking
651m641 Kipps Ln, London, ON N5Y 4R6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VCA Northdale Animal Hospital is located at 1096 Adelaide St N, London, ON N5Y 2N1. The closest listed public transit stop is Cheapside at William WB - #369, a bus stop about an 8-minute walk away; if you are driving, Binam Parking is listed nearby, also about an 8-minute walk from the clinic.
VCA Northdale Animal Hospital's opening hours are not listed in the provided information. Please call ahead to confirm current hours before visiting, especially for urgent concerns or end-of-life appointments.
You can contact VCA Northdale Animal Hospital by phone at (519) 645-8787. No website is listed in the provided information.
To book an appointment at VCA Northdale Animal Hospital, call the clinic to enquire about availability. Review feedback mentions same-day or urgent appointment experiences, but availability can be limited at busy times, so it is best to book ahead when possible.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or diagnostics, ask for an itemized written estimate before approving care; pet insurance and third-party payment-plan options may be worth asking about in general, but confirm directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods VCA Northdale Animal Hospital currently accepts.
Based on the provided review summary, VCA Northdale Animal Hospital is associated with end-of-life and euthanasia services, neurology consultations, dental care and second opinions, spay and neuter surgery, gentle handling of anxious or difficult pets, and puppy and kitten wellness and vaccinations.
The provided review summary highlights friendly, compassionate staff, gentle handling of nervous pets, clear explanations, upfront estimates, and thoughtful end-of-life support. Some pet owners also raised concerns about pricing, consent for add-on services, diagnostic follow-through, limited availability at busy times, front-desk interactions, and the clinic facility feeling older or small.
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Last updated: July 28, 2026