513 reviews
2303 6 Ave S, , AB T1J 1C5
#compassionateCare#emergencyServices#afterHoursCare+12
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, helpful, and knowledgeable staff who greet customers and offer guidance, especially around choosing the right food and supplies. Many noted a clean, well-organized space with a wide selection, good deals, and a popular self-serve dog wash. Several reviewers also appreciated the location’s community involvement with local rescues and adoption events.
💬Common Feedback & Suggestions
A minority of reviews reported inconsistent customer service, including unhelpful or rude interactions and staff disagreements on policies. There were complaints about grooming and nail trims (including a cut too short), unclear or changed fees, and a lack of communication around pick-up policies. Some customers experienced issues with special orders and unanswered phone calls, as well as one-off equipment problems (e.g., a broken dryer at the dog wash). Pricing drew mixed reactions, with some finding it competitive and others more expensive than competitors, plus confusion around returns and loyalty perks.
🏥Clinic Specialties
- Self-serve dog wash
- Pet grooming and nail trims
- Pet nutrition and food selection support
- Support for local rescues and adoptions
- First-aid and wound-care supplies
🏷️Keywords
#friendlyStaff#knowledgeableStaff#helpfulAdvice#cleanStore#organizedStore#dogWash#goodSelection#goodDeals#someHighPrices#groomingConcerns#returnsPolicyIssues#specialOrderProblems#phoneCommunicationIssues#inconsistentService#managerRudeness#rescueSupport
Overall Ratings
🐾Tips for Pet Owners
- If you plan to use the self-serve dog wash, call ahead or check in-store to ensure all equipment (like dryers) is working; bringing towels can help just in case.
- For grooming or nail trims, clearly confirm expectations, handling approach, and any extra fees before starting, and ask staff to pause if your pet seems stressed.
- When special-ordering items, request a confirmation and follow up before pickup; have your loyalty details handy to avoid mix-ups.
- Ask about the return/exchange policy before purchasing items that may not suit your pet, and keep the receipt and packaging intact.
- Watch for sales and loyalty deals to offset costs if you find some items priced higher than other stores.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Map
Clinic Address
College Centre, 2045 Mayor Magrath Dr S #103B, Lethbridge, AB T1K 2S2
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pet Valu is located at College Centre, 2045 Mayor Magrath Dr S #103B, Lethbridge, AB T1K 2S2. No public-transit stop data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call the store or check local signage before you park.
Pet Valu's opening hours were not provided in the source data. Please call ahead or check the store website before visiting, especially for grooming, nail trims, or the self-serve dog wash.
You can contact Pet Valu through its store webpage at https://store.petvalu.ca/location/3241/. No phone number was provided in the source data.
To book or enquire about grooming, nail trims, or dog-wash availability at Pet Valu, use the store website or contact the location directly. It is a good idea to confirm service availability, expected fees, and any pickup or handling policies before you go.
No veterinary consultation fee is listed for Pet Valu, and fees for pet services vary by business and are not regulated by a government-published fee schedule in Canada. Provincial health insurance such as Alberta Health Care does not cover pets, so call for a current quote and ask for an itemized written estimate before any procedure or service; pet insurance and third-party payment-plan options exist generally, but confirm availability directly.
Most Canadian pet and veterinary businesses commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods were not provided for Pet Valu. Call ahead to confirm accepted payment options, especially for grooming, nail trims, or larger purchases.
Pet Valu is described as offering a self-serve dog wash, pet grooming and nail trims, pet nutrition and food-selection support, first-aid and wound-care supplies, and support for local rescues and adoption events.
Pet Valu has a 4.4 out of 5 rating from 102 reviews. Pet owners often praise the friendly, helpful staff, clean and organized store, broad product selection, good deals, self-serve dog wash, and rescue support, while some reviews mention inconsistent service, grooming concerns, unclear fees, special-order issues, and mixed views on pricing.
Map
Clinic Address
College Centre, 2045 Mayor Magrath Dr S #103B, Lethbridge, AB T1K 2S2
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Source: Google Maps
Last updated: August 4, 2026