519 7 St S, , AB T1J 2G8
Family Pet Hospital & 24 Hour Pet Emergency Centre
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What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the clinic’s compassionate, gentle care and clear communication, especially during emergencies and end‑of‑life visits. Many owners reported swift triage at all hours, thorough explanations with written aftercare, and options/quotes discussed up front. Numerous accounts describe successful outcomes from urgent surgeries and treatments, as well as staff who are patient with anxious pets and supportive of families.
💬Common Feedback & Suggestions
While most feedback is positive, several owners felt prices were high or not competitive for some services, and a few were frustrated by quotes changing or payment‑plan inconsistencies. Multiple reviews mention long waits or delayed appointments, especially when the clinic is busy, and one noted an odour/cleanliness concern in the lobby. There are isolated complaints about rude interactions or poor communication (including cremation item delays), and a few cases where owners questioned diagnosis, follow‑through, or procedure timing. Overall sentiment remains strongly favourable, with these issues raised as areas to improve.
🏥Clinic Specialties
- 24/7 emergency and urgent care
- Emergency and soft‑tissue surgery (e.g., GDV, foreign body)
- Poisoning and toxin management
- Dentistry and dental surgery/extractions
- Exotic and avian medicine (rabbits, reptiles, birds)
- End‑of‑life and euthanasia support
🏷️Keywords
#compassionateCare#emergencyServices#afterHoursCare#clearCommunication#thoroughExams#lifeSavingSurgeries#gentleWithAnxiousPets#transparentQuotes#optionsForBudget#followUpCalls#quickTriage#longWaits#highPrices#cleanlinessConcerns#supportiveStaff
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for emergencies or late‑night visits; they often triage quickly but wait times can vary when it’s busy.
- Ask for an itemized estimate up front and discuss lower‑cost options or staged care if you’re budget‑conscious.
- Bring prior records and note any handling preferences if your pet is anxious; staff are receptive and can adjust.
- Confirm what follow‑up visits, imaging, or rechecks are (or aren’t) included in surgical or emergency care fees.
- If you have an exotic or avian pet, confirm the appropriate veterinarian is on shift or whether a referral is likely.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜22:00 | |||||||
| 09:00〜21:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Family Pet Hospital & 24 Hour Pet Emergency Centre is located at 2303 6 Ave S, Lethbridge, AB T1J 1C5. No public transit stop data was provided, so check Google Maps or Lethbridge Transit for current bus routes; if you are driving, parking is not confirmed, so call ahead or check local signage when you arrive.
The clinic’s current opening hours were not provided, so please call ahead to confirm before visiting. This is especially important for urgent or late-night care, as emergency triage and wait times can vary when the clinic is busy.
A phone number was not provided in the source data. You can contact Family Pet Hospital & 24 Hour Pet Emergency Centre through its website: https://familypet.ca/.
To book an appointment, use the clinic’s website or call the clinic to enquire about availability. For emergencies, contact the clinic before arriving when possible so the team can advise you on triage and next steps.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as AHCIP or OHIP does not cover pets. Call the clinic for a current quote, and for procedures or emergency treatment, ask for an itemized written estimate; after-hours and emergency fees are typically higher. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but specific payment options were not provided for this clinic. Call ahead to confirm accepted methods, insurance claim support, or any third-party payment-plan options.
Yes. The clinic is described as offering 24/7 emergency and urgent care, with reviews mentioning swift triage at all hours. Because wait times can vary when the clinic is busy, call ahead for emergencies or late-night visits when possible.
Family Pet Hospital & 24 Hour Pet Emergency Centre is noted for 24/7 emergency and urgent care, emergency and soft-tissue surgery, poisoning and toxin management, dentistry and dental surgery, exotic and avian medicine, and end-of-life or euthanasia support. If your pet needs exotic, avian, or specialized emergency care, confirm that the appropriate veterinarian is available before you go.
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Last updated: September 16, 2026