Rose Valley Veterinary Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the veterinarians and staff for compassionate, above‑and‑beyond care, including life‑saving emergencies and complex surgeries. Many highlighted clear, thorough explanations, frequent follow‑up calls, and gentle handling of nervous, senior, or fragile pets. Reviewers also noted same‑day or after‑hours help and said the drive is worth it.

💬Common Feedback & Suggestions

A minority of reviewers raised concerns about pricing transparency and feeling upsold or that visits felt like sales appointments. A few described lapses in bedside manner or communication during sensitive moments, delays obtaining records, or frustration with policies such as requiring a new exam for out‑of‑province clients. Practical notes included tight parking and the occasional wait. Overall sentiment is strongly positive, with these issues mentioned far less often.

🏥Clinic Specialties

  • Emergency and after-hours care
  • Orthopaedic and fracture surgery (including amputations)
  • Dentistry and dental extractions/cleanings
  • Compassionate euthanasia and end-of-life care
  • Exotic small-pet care (reptiles and small mammals)
  • Senior pet medicine (kidney, thyroid, cardiac issues)

🏷️Keywords

#compassionateCare#emergencyAvailability#thoroughExplanations#followUpCalls#skilledSurgery#endOfLifeSupport#sameDayAppointments#friendlyStaff#nervousPetsHandled#acceptsExotics#cleanFacility#worthTheDrive#pricingTransparencyConcerns#parkingTight#worksWithBudget

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written estimate and discuss all options up front to avoid cost surprises.
  • Call ahead for urgent issues—reviewers report they often accommodate same‑day or after‑hours needs.
  • Parking can be limited; plan to arrive a few minutes early.
  • If transferring from another province or clinic, be prepared that a new exam may be required to establish care.
  • For anxious pets, bring favourite treats and let the team know—reviewers note they use gentle handling and treats to help.
📊 **Overall Ratings** - Medical Expertise: 91% satisfied - Service Attitude: 89% satisfied - Convenience: 86% satisfied - Pricing: 69% satisfied - Cleanliness: 90% satisfied - Recommendability: 91% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the veterinarians and staff for compassionate, above‑and‑beyond care, including life‑saving emergencies and complex surgeries. Many highlighted clear, thorough explanations, frequent follow‑up calls, and gentle handling of nervous, senior, or fragile pets. Reviewers also noted same‑day or after‑hours help and said the drive is worth it. 💬 **Common Feedback & Suggestions** A minority of reviewers raised concerns about pricing transparency and feeling upsold or that visits felt like sales appointments. A few described lapses in bedside manner or communication during sensitive moments, delays obtaining records, or frustration with policies such as requiring a new exam for out‑of‑province clients. Practical notes included tight parking and the occasional wait. Overall sentiment is strongly positive, with these issues mentioned far less often. 🏥 **Clinic Specialties** - Emergency and after-hours care - Orthopaedic and fracture surgery (including amputations) - Dentistry and dental extractions/cleanings - Compassionate euthanasia and end-of-life care - Exotic small-pet care (reptiles and small mammals) - Senior pet medicine (kidney, thyroid, cardiac issues) 🏷️ **Tags** #compassionateCare #emergencyAvailability #thoroughExplanations #followUpCalls #skilledSurgery #endOfLifeSupport #sameDayAppointments #friendlyStaff #nervousPetsHandled #acceptsExotics #cleanFacility #worthTheDrive #pricingTransparencyConcerns #parkingTight #worksWithBudget 🐾 **Tips for Pet Owners** - Ask for a written estimate and discuss all options up front to avoid cost surprises. - Call ahead for urgent issues—reviewers report they often accommodate same‑day or after‑hours needs. - Parking can be limited; plan to arrive a few minutes early. - If transferring from another province or clinic, be prepared that a new exam may be required to establish care. - For anxious pets, bring favourite treats and let the team know—reviewers note they use gentle handling and treats to help.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Aortic Stenosis

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Aortic Thromboembolism

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Arteriovenous Fistula and Arteriovenous Malformation

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Ascites

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Atrial Fibrillation and Atrial Flutter

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Atrial Premature Complexes

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

2476 Westlake Rd #112, West Kelowna, BC V1Z 2V2

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Rose Valley Veterinary Hospital is located at 2476 Westlake Rd #112, West Kelowna, BC V1Z 2V2. No public-transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage before your visit.

Rose Valley Veterinary Hospital's current opening hours were not provided, so please call ahead to confirm before visiting. This is especially important for urgent, same-day, or after-hours care.

You can contact Rose Valley Veterinary Hospital through its website at https://kelownavet.ca/?y_source=1_MjI3MDI1NzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. A phone number was not provided in the source data, so use the website for the most current contact details.

To book an appointment at Rose Valley Veterinary Hospital, use the clinic website or call the clinic to enquire about availability. Reviewers mention same-day help in some situations, but urgent cases should still be confirmed directly with the clinic.

Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before procedures; after-hours or emergency care is typically more expensive. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm any specific options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods were not confirmed in the source data for Rose Valley Veterinary Hospital. Call ahead to confirm accepted payment options, pet-insurance claim support, or any third-party payment-plan arrangements.

Yes, the provided clinic summary lists emergency and after-hours care among Rose Valley Veterinary Hospital's services. Pet owners also praised same-day or after-hours help, but you should call ahead for urgent issues so the team can confirm availability and advise what to do next.

Rose Valley Veterinary Hospital's listed specialties include emergency and after-hours care, orthopaedic and fracture surgery including amputations, dentistry with dental extractions and cleanings, compassionate euthanasia and end-of-life care, exotic small-pet care for reptiles and small mammals, and senior pet medicine for kidney, thyroid, and cardiac issues.

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Last updated: July 28, 2026